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I ordered a wig from them and was sent the wrong item, no working phone number I am going to stop payment for the item and see what that does

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $153.

Preferred solution: Full refund.

Tidebuy Cons: Stole my money horrible customer service, No delivery and no refund.

  • Buyer Beware Of Tidebuy
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I had the same experience and am still trying to get my money back over $130.00. They supplied an address 6 weeks later, but only to my bank.

I returned their merchandise, and they kept my money. I'm about to let the BBB and CA Attorney General know about this company so they can help shut them down.