Tidebuy sold me a knock off wedding dress, shipped from China and won't refund my money
I purchased the dress thinking it was on sale, FIRST MISTAKE, it's always the same price. Nov 2011
I didn't realize they ship from China and if it doesn't fit (which it didn't) I would have to ship TO CHINA at my OWN EXPENSE. They must approve first of course, which they have not as of March 2012...
When I told them it didn't fit they emailed the following...
On Sat, Mar 10, 2012 at 7:49 PM, tidebuy wrote:
Thanks for concern of your order and we are really sorry for all the inconveniences we brought to you.
Maybe you did not realize that we are not the dress reseller, we are the dress manufacturer . We made the dress just as the website pictures. It is really a hard work to produce dresses just as one pictures. We have tried our best to get this dress done. If there is a little difference,hope you could show us some understanding. We could give you some nice discount in your future business as compenation.Since we made your dress specially for you as your required , we did have spent a lot material and labor on your order, thus we really hope you can keep the dress.We would really appreciated your understanding and keep a good business relationship with us.
If you still have more questions,just feel free to contact us. We would get back to you within 24 hours at working days. Thanks so much.
Thanks and best regards
Customer Service Department "‹
GIVE ME A BREAK! THE DRESS DOESN'T FIT! YOU GIVE ME CONSIDERATION! I CAN'T WEAR THE DRESS AND WON'T BUY FROM YOU AGAIN!
More Review Details
- Monetary loss:
- Product or service
- Wedding Dress
- Review category
- Ceremonies and Events
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