Los Angeles, California
0 comments
Not resolved

I purchased the dress thinking it was on sale, FIRST MISTAKE, it's always the same price. Nov 2011

I didn't realize they ship from China and if it doesn't fit (which it didn't) I would have to ship TO CHINA at my OWN EXPENSE. They must approve first of course, which they have not as of March 2012...

When I told them it didn't fit they emailed the following...

On Sat, Mar 10, 2012 at 7:49 PM, tidebuy wrote:

Dear xxxxx,

Thanks for concern of your order and we are really sorry for all the inconveniences we brought to you.

Maybe you did not realize that we are not the dress reseller, we are the dress manufacturer . We made the dress just as the website pictures. It is really a hard work to produce dresses just as one pictures. We have tried our best to get this dress done. If there is a little difference,hope you could show us some understanding. We could give you some nice discount in your future business as compenation.Since we made your dress specially for you as your required , we did have spent a lot material and labor on your order, thus we really hope you can keep the dress.We would really appreciated your understanding and keep a good business relationship with us.

If you still have more questions,just feel free to contact us. We would get back to you within 24 hours at working days. Thanks so much.

Thanks and best regards

Vicky

Customer Service Department "‹

Email:service@tidebuy.com

Website: http://www.tidebuy.com

Tel: 86-10-6447-6833

86-10-6290-5773

GIVE ME A BREAK! THE DRESS DOESN'T FIT! YOU GIVE ME CONSIDERATION! I CAN'T WEAR THE DRESS AND WON'T BUY FROM YOU AGAIN!

Review about: Wedding Dress.

Review #306714 is a subjective opinion of a user.

PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Not specified / $148
Preferred solution Not specified

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