Product: Tidebuy Customer Care Clear all filters (15 of 15 reviews match)
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1.9
Details
Where do I send it, back to China its expensive to ship it back there.So what address in the states do I send it to. l like the styles but it's to small, so what do I do ? Trying to find out where to send the clothes back to, just want a larger size than the one that...
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Review
#900268 Review #900268 is a subjective opinion of poster.
Service
Tidebuy Customer Care
Pros
  • What i thought i bought
Reason of review
Poor customer service
Loss
$143
Preferred solution
Let the company propose a solution

Tidebuy in Richmond, California - Very disappointed!

1.0
Details
I purchased three dresses a more than a month ago and have not receive a full refund. The items were returned to an address I was provided from a customer service rep and have not heard anything. I have left several email messages with only a couple of responses. I am very upset about this and will never do business with them again. I was hoping someone from the company would have reached out to me about this issue. I wish I would have read the reviews provided prior to shopping on the website. I guess the only option at this point is to take the lost and do shopping somewhere else more trustworthy.
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Review
#865039 Review #865039 is a subjective opinion of poster.
Service
Tidebuy Customer Care
Reason of review
Poor customer service
Loss
$72
Preferred solution
Full refund

Tidebuy Customer Care Review

1.0
Details
Don't buy here. Chinese junk and the return and refund policy is a fake. Better to throw your money away than to buy here
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Review
#864970 Review #864970 is a subjective opinion of poster.
Service
Tidebuy Customer Care
Reason of review
Return, Exchange or Cancellation Policy

Tidebuy Customer Care Review

1.1
Details
*****DONT BUY FROM TIDE BUY THEY HAVE HORRIBLE CUSTOMER SERVICE!!! THEY ARE RUDE. THEY HAVE A RETURN POLICY THAT IS A JOKE AND DONT MAKE ANY CONSIDERATIONS FOR SPECIAL ISSUES THAT BRIDES MAY RUN INTO WHILE PLANNING A WEDDING. DONT WASTE YOUR MONEY!!!!****
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Review
#861453 Review #861453 is a subjective opinion of poster.
Service
Tidebuy Customer Care
Reason of review
Poor customer service

Tidebuy Customer Care Review

1.1
Details
i want to return the dress .iwas not the right size but there no one get back to me it has been 3 week now. please have someone email me back .my email myhien30@gmail.com. thank you
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Review
#849864 Review #849864 is a subjective opinion of poster.
Service
Tidebuy Customer Care
Reason of review
Poor customer service