Tidebuy has been BY FAR THE WORST ONLINE SHOPPING EXPERIENCE I HAVE EVER HAD.
The dress I had ordered looked amazing in the pictures, but I should have known that the price was too good to be true. When the dress arrived, I tried it on and it was not at all like the picture, the material was terrible. It was like a Halloween costume wedding dress.
They asked me to send pictures as well, which I did... 4 TIMES. I got the same message returned to me asking me to "kindly send pictures."
I am now on their "LiveChat" and the customer service rep keeps calling me "dear" and saying that they did not get the pictures but now she has them.... I am still waiting for them to resolve the issue.
I will say that the shipping was very fast... it came in under a week... probably because they want to get that *** out of their warehouse...
This reviewer shared experience about "poor customer service, bad quality, not as described" and wants this business to issue a full refund as the author lost $130. This person is overall dissatisfied with Tidebuy and uploaded picture s. The most disappointing about tidebuy shipping service at Tidebuy was worst quality, product and horrible customer service , but reviewer liked fast delivery. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
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