Tidebuy - THE WORST ONLINE SHOPPING EXPERIENCE I HAVE EVER HAD. EVER.
Tidebuy has been BY FAR THE WORST ONLINE SHOPPING EXPERIENCE I HAVE EVER HAD.
The dress I had ordered looked amazing in the pictures, but I should have known that the price was too good to be true. When the dress arrived, I tried it on and it was not at all like the picture, the material was terrible. It was like a Halloween costume wedding dress.
They asked me to send pictures as well, which I did... 4 TIMES. I got the same message returned to me asking me to "kindly send pictures."
I am now on their "LiveChat" and the customer service rep keeps calling me "dear" and saying that they did not get the pictures but now she has them.... I am still waiting for them to resolve the issue.
I will say that the shipping was very fast... it came in under a week... probably because they want to get that *** out of their warehouse...
More Review Details
|Exchange, Refund and Cancellation Policy|
|Diversity of Products or Services|
|Discounts and Special Offers|
|Privacy and Data Security|
What I liked
- Fast delivery
What I disliked
- Worst quality
- Horrible customer service
- Return policy
- Reason of review:
- Poor customer service, bad quality, not as described
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Wedding Dress
- Review category
- Auctions and Internet Stores
Author wants to be contacted by the company. Learn more ›
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