Oakton, Virginia
3 comments
Featured on Facebook Not resolved

Tidebuy has been BY FAR THE WORST ONLINE SHOPPING EXPERIENCE I HAVE EVER HAD.

Related: Tidebuy - Do Not Use!!!!

The dress I had ordered looked amazing in the pictures, but I should have known that the price was too good to be true. When the dress arrived, I tried it on and it was not at all like the picture, the material was terrible. It was like a Halloween costume wedding dress.

They asked me to send pictures as well, which I did... 4 TIMES. I got the same message returned to me asking me to "kindly send pictures."

I am now on their "LiveChat" and the customer service rep keeps calling me "dear" and saying that they did not get the pictures but now she has them.... I am still waiting for them to resolve the issue.

I will say that the shipping was very fast... it came in under a week... probably because they want to get that *** out of their warehouse...

Review about: Wedding Dress.

I liked: Fast delivery.

I didn't like: Worst quality, Product, Horrible customer service, Return policy.

Review #782027 is a subjective opinion of a user.

1.6
Billing Practices
Diversity of Products or Services
Customer service
Privacy and Data Security
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Turnaround Time
Website
PRODUCT OR SERVICE Tidebuy Shipping Service
Reason of Review / Monetary Loss Poor customer service, bad quality, not as described / $130
Preferred solution Full refund

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Anonymous
South San Francisco, California, United States #1108502

It makes your @$$ look good.

Anonymous
#1108254

Looks fine to me.

You have to admit though - EVERYTHING looks better in the photos.Look at fast food (or any food for that matter).

When you order a Big Mac (or whatever your favorite food is), does what you actually RECEIVE look EXACTLY as PERFECT as the photo?Heck no!

I think the dress looks stunning!

Anonymous
#1105690

It looks nice in the photos :) :P

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