Tidebuy - THE WORST ONLINE SHOPPING EXPERIENCE I HAVE EVER HAD. EVER.

26 of 295 Tidebuy reviews

Tidebuy has been BY FAR THE WORST ONLINE SHOPPING EXPERIENCE I HAVE EVER HAD.

The dress I had ordered looked amazing in the pictures, but I should have known that the price was too good to be true. When the dress arrived, I tried it on and it was not at all like the picture, the material was terrible. It was like a Halloween costume wedding dress.

They asked me to send pictures as well, which I did... 4 TIMES. I got the same message returned to me asking me to "kindly send pictures."

I am now on their "LiveChat" and the customer service rep keeps calling me "dear" and saying that they did not get the pictures but now she has them.... I am still waiting for them to resolve the issue.

I will say that the shipping was very fast... it came in under a week... probably because they want to get that *** out of their warehouse...

This review is a subjective opinion of a user.
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  • What I liked
    • Fast delivery
  • What I disliked
    • Worst quality
    • Product
    • Horrible customer service
    • Return policy

Reason of review:
Poor customer service, bad quality, not as described
Preferred solution:
Full refund
Monetary loss:
$130
Product or service
Wedding Dress
Review category
Auctions and Internet Stores
review #782027

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26 of 295 Tidebuy reviews
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Anonymous

Feb 08 #1108254

Looks fine to me.
You have to admit though - EVERYTHING looks better in the photos. Look at fast food (or any food for that matter). When you order a Big Mac (or whatever your favorite food is), does what you actually RECEIVE look EXACTLY as PERFECT as the photo? Heck no!
I think the dress looks stunning!

13 0 Reply
Anonymous

Feb 03 #1105690

It looks nice in the photos :) :P

11 0 Reply
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