Not resolved
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time

"Hello reviewers, I have read that tidebuy is a scam.However, I did not believe that.

I thought that is just some **** off customers. Believe what? Here is my story and a call for action to prevent this from happening. I placed an order for nearly USD 183, but I was charged around USD 222.

I bought it directly with my card. They called me to confirm the order but they asked me for my passport, exact address and a picture of the card I bought with. I gave them all the information they need. But guess what, the cancelled the order and they refunded me only about USD 146.

I have been in contact with them for two weeks now, but they would not refund me my money nor they would give a clear explanation. I have been dealing with three different agents of them, so I am lost. This is my first and last experience with Tidebuy. I had long term plans but they $#*!ed me up.

I have attached my bank statement, with few details omitted so no one get stolen again. You can find the attachment here: https://www.sitejabber.com/reviews/www.tidebuy.com#2409 Therefore, I am suggesting that we create an account on Twitter and other social media outlets to expose the wrongdoings of this store. We will have a hashtag and you can send me all the proofs of your experience to put it there.

I will get back to you with the account and hashtag.Order NO.1699032 Time for placing the order : 03-19-2017 13:16:37 Time for payment: 03-19-2017 13:18:17"

Review about: Tidebuy Customer Care.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $75.

Preferred solution: Full refund.

I didn't like: Stole me.

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