Tidebuy - Small Boots

80 of 295 Tidebuy reviews

I ordered a pair of boots from this company for my son's girlfriend for Christmas in a size 6 (39). Paid via paypal and never opened an account.

Boots arrived 3 weeks after ordering. Shoe box arrived size 6 but the boots inside were a size 4.

I immediately set up a dispute for a refund with paypal, which Tidebuy refused to honour. Tidebuy requested pictures of the boots and the box which I then sent to them.

They are now saying that I ordered the size 4 (36) and that I could exchange for the cost of £14.99 postage. The shoe box was a deffo size 6

I know for a fact I ordered a size 6 and well annoyed. I traced my steps back to my order. Tidebuy then gave me an account number and log in to find that they had added these boots into the order history, as ordered in a size 4.

Awful sneaky company. Will not be ordering from them again!!

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Delivery Service
Discounts and Special Offers
Customer service
Website
Exchange, Refund and Cancellation Policy

  • What I liked
      No items
  • What I disliked
    • Made out it was my mistake

Reason of review:
Poor customer service
Monetary loss:
$32
Product or service
Boots
Review category
Footwear and Clothing
review #580206 by

Author wants to be contacted by the company. Learn more

Had an experience with Tidebuy? Submit review ›
Helpful? 1 Yes 1 0 No 0
Had the same issue 1 Yes 1
80 of 295 Tidebuy reviews
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

× You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Tidebuy. However, many companies do monitor reviews on our site.

 
×
You were reading a complaint about Tidebuy.
Filing a new complaint about
×