Advertised vs Delivered
Billing Practices
Customer service
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Turnaround Time

Update by user Jun 05

It wasn't resolved. They just emailed me the following: "Dear Customer, The order has been cancelled, please kindly remove the review on Trustpilot and change the review on Pissedconsumer to be "Issue Resolved."Once finished, please let me know and i will immediately refund for you . Waiting for your reply~ Thanks."

Original review posted by user May 31

Bought the item, paid for it. Never arrived, they said it's out of stock. After 2 months still waiting for a refund or the item I ordered. None of them is happening.

Do I really need to add more details than that? It's a straightforward scam. They are selling something they don't have, and no real customer service to sort out the problem.






sorry, minimum 100 words.

Product or Service Mentioned: Tidebuy Shipping Service.

Reason of review: Problem with delivery.

Monetary Loss: $35.

Preferred solution: Deliver product or service ordered.

I didn't like: Scam, Being cheated out of my money.

Company wrote 0 private or public responses to the review from May 31.
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Isn't that considered a form of blackmail? Remove your comment on one site and change the issue on another and then we will issue a refund?Not a reputable company, more like shady, by any means.Glad I do not deal with companies that do not care.


Hi ,Could you please let me know your order number at so that we are able to help you check it ?Best RegardsTidebuy

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