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Resolved

Bought the item, paid for it. Never arrived, they said it's out of stock. After 2 months still waiting for a refund or the item I ordered. None of them is happening. Do I really need to add more details than that? It's a straightforward scam. They are selling...
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Anonymous
Anon

Isn't that considered a form of blackmail? Remove your comment on one site and change the issue on another and then we will issue a refund?Not a reputable company, more like s...

Anonymous
Anonymous

Hi ,Could you please let me know your order number at sns@tidebuy.com so that we are able to help you check it ?Best RegardsTidebuy

1.0
I didn't like
  • Scam
  • Being cheated out of my money
#1268756
Reply to reviews
The company obviously saw negative reviews I did. They contacted me and offered to refund close to all of the money, but only IF and not UNTIL I took down or deleted the reviews. I replied that I would MODIFY the reviews to reflect their attempts at resolution. The...
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Anonymous
rachel0822

After a lot of time and effort and refusing to take down my review the company refunded the cost of the original dress, less the shipping costs.

1.9
Product
#1197085
Reply to reviews
Tidebuy - POOR FAKE PRODUCTS AND WORSE CUSTOMER SERVICE
Tidebuy - POOR FAKE PRODUCTS AND WORSE CUSTOMER SERVICE
I placed an order for 3 popular kids toys in early December. Payment was made immediately via Paypal. It took more than 30 days to receive them all and 1 didn't even work. And because the customer is responsible for paying to return the product I ate the cost. I called...
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Product
#1163416
Reply to reviews
Super super horrible company!!!!!! Dont trust anything they say. They advertise a percentage off and free items if you buy certain amount of items, and at the end they do not give you the right coupon and no items free. Later on when you contact them, they say they...
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Anonymous
Anonymous

The issue is resolved now. Thank you

Anonymous
Anonymous

Please kindly send your order No. to sns@tidebuy.com, we will try our best to help you with your problem. Thanks.

1.3
Product
I didn't like
  • Horrible experience
#1143178
Reply to reviews
Tidebuy - Damaged Dress sent , No Refund for Shipping
Tidebuy - Damaged Dress sent , No Refund for Shipping
Tidebuy - Damaged Dress sent , No Refund for Shipping
Hello Please stay away from Tidebuy. Worst online shopping and frustrating customer service. Your daily time min 2 hrs gets wasted with followup with tidebuy. they dont care for customers . they just want to sell thier goods. 1. got damaged dress. 2. Did almost 15...
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1.6
Product
#1014329
Reply to reviews
Hi! I ordered for delivery for some dresses last week.I chose the option expedited shipping and paid extra for it. Still I have not received any tracking number of the package. Its been more than 7 days now.This is totally unacceptable. I will never order again from...
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1.2
I didn't like
  • Being ripped off
  • Very bad customer service
  • Dishonest refund policy
#832962
Reply to reviews
I ordered a dress from Tidebuy.com. Carefully checked the return policy stated on their website prior to ordering. It indicates the dress can be returned if I am not completely satisfied. I received the dress and want to return it and now they are telling me that they...
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Anonymous
Anonymous

I order 500 dollars in clothes by looking on internet you think the design from paris when you teceived it look terrible hard to see quality the clothes are the most cheap...

Anonymous
Anonymous

If you've paid using PayPal you can raise a dispute through them.

1.0
I didn't like
  • Dishonest refund policy
#700367
Reply to reviews

Contact Tidebuy

Mailing Address:
Tidebuy
Floor 2, Jingtaijuhe Business Multi-functional Building Qinghe Yongtaizhuang North 40, Haidian District
Beijing, 100085
China
Phone:
+86 296 853 2863
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