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Refund/Exchange- Additional cost- $45+$15=$60...I can accept the length of 1-3 months of receiving items. However, when making contact through there website, they do respond but don’t Read/Listen. I expressed my concern about size chart misconception and the size not...
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Company wrote 0 public responses to the review from Dec 15.
Anonymous
Anonymous

Hi , We are so sorry to hear that the item didn't meet your expectations.Could you please let me know your order number at sns@tidebuy.com so that we are able to help you chec...

#1424690
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A disgusting clothing supplier. My wife ordered a dress and received it however it was completely the wrong colour and very poorly made. We returned the dress and trued to contact Tidebuy through their website to no avail. We eventually sort Paypal help. This was again...
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Company wrote 0 public responses to the review from Dec 06.
Anonymous
Anonymous

Hi , We are so sorry to hear that the item didn't meet your expectations.Could you please let me know your order number at sns@tidebuy.com so that we are able to help you chec...

#1416413
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Tidebuy - Ajacket

i bought a black jacket it is to small my reference number is 8303362 can i get a bigger size please
Company wrote 0 public responses to the review from Nov 29.
Product
#1410779
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I ordered 3 dresses and never received even one dress! I have been trying to contact them, but have been ignored. I spent over $300 on orders and never got the dresses or a refund! DO NOT ORDER FROM THIS COMPANY! TOTAL SCAM!!!I I reported them to the Better Business...
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Company wrote 0 private or public responses to the review from Nov 28.
Anonymous
Anonymous

Hi , Could you please let me know your order number at sns@tidebuy.com so that we are able to help you check it? Best Regards Tidebuy

3.0
I didn't like
  • No delivery and no refund
#1409513
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Ordered a dress...took forever to receive. Too tight so I wanted to return since the wedding was too close and I wouldn't receive another one in time. Several things: 1. They don't provide you with an address to return item. You have to reach out to customer service to...
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Company wrote 0 private or public responses to the review from Sep 20.
Anonymous
Anonymous

Hi , Could you please let me know your order number at sns@tidebuy.com so that we are able to help you check it ? Best Regards Tidebuy

1.9
I liked
  • Looked great in pictures
I didn't like
  • Being ripped off
  • Paid 158 for will refund 65 to ship 63 bargain for tidebuy
#1360756
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My ored number is 1879685 ,i want to now when my paquette is comen,the days , pleasss,i have plan for travel, in julio 30 2018,and i need the dress for this days,tk Randy Rossman
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Company wrote 0 private or public responses to the review from Jul 18.
Anonymous
Anonymous

Hi,I just checked your order and it shows that the order is still unpaid.Hope you could kindly understand that all the items on our website have certain days processing time, ...

#1306624
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I found a dress to wear to my Daughter’s Wedding and decided to order a couple of fabric colour samples. I waited 5 week’s and still no sample’s, it was’nt until my Husband submitted a dispute with PayPal as the bill was on the computer waiting for payment - remarkably...
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Company wrote 0 private or public responses to the review from Jun 03.
Anonymous
Anonymous

Hi ,Could you please let me know your order number at sns@tidebuy.com so that we are able to help you check it ?Best RegardsTidebuy

Anonymous
Anonymous

Hi ,Could you please let me know your order number at sns@tidebuy.com so that we are able to help you check it ?Best RegardsTidebuy

1.0
I didn't like
  • Tardy
#1270628
Reply to reviews
Resolved
Bought the item, paid for it. Never arrived, they said it's out of stock. After 2 months still waiting for a refund or the item I ordered. None of them is happening. Do I really need to add more details than that? It's a straightforward scam. They are selling...
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Company wrote 0 private or public responses to the review from May 31.
Anonymous
Anon

Isn't that considered a form of blackmail? Remove your comment on one site and change the issue on another and then we will issue a refund?Not a reputable company, more like s...

Anonymous
Anonymous

Hi ,Could you please let me know your order number at sns@tidebuy.com so that we are able to help you check it ?Best RegardsTidebuy

1.0
I didn't like
  • Being cheated out of my money
  • Scam
#1268756
Reply to reviews
Ordered a dress, triple checked measurements. Got a dress that the measurements were completely wrong on, not wearable. Opened a return, never heard back, tried to chat with a person for an hour who took 10 mins to respond to each question, said theyd only give me $ 50...
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Company wrote 0 private or public responses to the review from May 24.
Anonymous
Anonymous

Hi ,Could you please let me know your order number at sns@tidebuy.com so that we are able to help you check it ?Best RegardsTidebuy

1.0
Product
#1263578
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Contact Tidebuy

Mailing Address:
Tidebuy
Floor 2, Jingtaijuhe Business Multi-functional Building Qinghe Yongtaizhuang North 40, Haidian District
Beijing, 100085
China
Phone:
+86 296 853 2863
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HORRIBLE!!! I would not leave my house in the dress I received. NOT the dress advertised. Exchanged 12 emails with their "customer service" and they still refused to send me return instructions. Their website clearly states they accept returns and exchanges. The card...
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Company wrote 0 public responses to the review from Apr 22.
Anonymous
Anonymous

Hi ,Could you please let me know your order number at sns@tidebuy.com so that we can help you check it ?Best RegardsTidebuy

#1238891
Reply to reviews