Tidebuy
Tidebuy Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Tidebuy has 1.3 star rating based on 344 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Didnt get order, Looked great in pictures, Prices.
Cons: Horrible customer service, Being cheated out of my money, Being ripped off.Recent recommendations regarding this business are as follows: "Do not buy from these people , bad business", "0", "Never shop here it's been 5 months and nobody haven't sent me my carpet cleaner or refund and they refuse to communicate with me on my order", "Not to order here", "Don’t use them".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Tidebuy has 1.3 star rating based on 344 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Didnt get order, Looked great in pictures, Prices.
Cons: Horrible customer service, Being cheated out of my money, Being ripped off.Recent recommendations regarding this business are as follows: "Do not buy from these people , bad business", "0", "Never shop here it's been 5 months and nobody haven't sent me my carpet cleaner or refund and they refuse to communicate with me on my order", "Not to order here", "Don’t use them".
Most users ask Tidebuy for the refund as a solution to their issues.
Consumers are not pleased with Location and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Tidebuy Reviews
"My order hasn't arrived , it was Shampooer"
No response , havent got my order (Shampooer) bad newsbeen ordered for weeks and weeks , my friend hasnt got his either and he ordered before me User's...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
My order hasn't arrived , it was Shampooer
No response , havent got my order (Shampooer) bad newsbeen ordered for weeks and weeks , my friend hasnt got his either and he ordered before me
- Bad business
Preferred solution: Full refund
User's recommendation: Do not buy from these people , bad business
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerItem Not Recieve & Money Hasn't Been Refunded
I purchased a carpet cleaner and I never received it do to it being sent to someone else. I have emails going back and forth with one of the tidebuy employees I was told I would get a refund and never received the refund
- Communicated with me on the situation for a month in a half or 2
- Never got a delivery refund or found a proper solution do to their mistake
Preferred solution: Full refund
User's recommendation: Never shop here it's been 5 months and nobody haven't sent me my carpet cleaner or refund and they refuse to communicate with me on my order
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Anchorage, Alaska
Package not delivered
I ordered a Ryobi Brad nailer a month ago thinking what a great deal. Should have known it was a waist of time & money.
Its ridiculous that it takes a whole month for this company to process an order since everything is on line now.
It said it was delivered yesterday I checked the mail today and to my surprise the package had not been delivered. Yet tracking number says it was.
- No pros
- Never delivered
- Cheated out of my money
- Ripped off
Preferred solution: Full refund
User's recommendation: There a fraud don’t order from this company
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This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerScamming!!! And FRAUD!!!!!
This is probably the worst site that I have ever tried to order from. Thankfully my bank disputed this.
I tried to order an electric scooter to go and from work, worst mistake. Ive written out numerous emails and sent messages in the site and not a single response.
This site is fraud and a scam. I wouldnt ever trust anyone purchasing off of this.
- Garbage
- Fraud
Preferred solution: Full refund
User's recommendation: NOT RECOMMENDED.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy order hasn't arrived , it was Shampooer
My Shampooer has not arrived , its been 4 weeks??? What is the problem?
I terrified with this site!!! What can I do to get my ordered shipped
Preferred solution: Deliver product or service ordered
Have not received miy order
I have not heard anything from them and When I try calling them the phone does not work I've been waiting now for 3 weeks I've not heard anything from this company real or not The wagon that we ordered was for my kids and the data's came in pass now there's no use for the wagon Someone please help me to find out what went wrong I record for my money and and don't want to be scammed
- Dont have any
- Dont even give you a tracking number
Preferred solution: Full refund
User's recommendation: Becarfull what you and who you order from
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder says delivered but I haven't gotten it
My order says it has been delivered but I haven't gotten it. I can't call anyone about it and they email slow
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPackage missing
Package said delivered but it wasn't I've been waiting a month for my package not to be delivered now I got to through the b.s. . Their phone not even in service
Preferred solution: Full refund
Gloucester, Massachusetts
Ordered an item never heard anything
Took my money and never received my order Nothing more to say except I dont believe they are a real or good company
User's recommendation: Don’t use them
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey took money out of my account
I ordered a stanley cup off of this website and it took money out of my account but I havent gotten an email saying its been approved or anything. I just want my money back
Preferred solution: Full refund
User's recommendation: Don’t use this website
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerStill waiting on refund
I'm still waiting on $67 refund. I've been waiting since March. I'm very unsatisfied cs I have made several attempts to contact tidesbuy
- Lots
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Baldwyn, Mississippi
Refund
Still haven't heard a word from them. I will never recommend tidesbuy to anyone
Nothing has happened
Still waiting on my refund cs I never received the product and this has been going on since March. I already emailed lots of times with no luck
- Did not receive doll
- No goods sent and no reply to messages
- Being ripped off
Preferred solution: Full refund
User's recommendation: Do not buy from them
Not gotten product which is paid for
I bought a scooter 50cc that hasn't shown up yet.I order almost 3 weeks ago.Anf it still hasn't showed up yet i would like my product...
Preferred solution: Deliver product or service ordered
User's recommendation: Not to order here
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnsatisfied because I still haven't received my product or refund and this has been going on since March
I ordered a baby swing and still have yet to receive it plus they won't give me a refund back. That's not good business
Preferred solution: Full refund
I need answer about my order when will it be delivered
I didnt get a delivery date when will I get my delivery didnt give me a delivery day can you give me a delivery time didnt give me a tracking number didnt give me anything just took my money may I please have the late livery day or a refi refine
Preferred solution: Deliver product or service ordered
User's recommendation: I get my delivery didn’t give me a delivery day can you give me a delivery time didn’t give me a tracking number didn’t give me anything just took my money may I please have the late livery day or a refi refine
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Reseda, California
Item NOT received
Been wait 35+ days for an item that I ordered. Have not received it and am being told over and over to expect delivery in 15-20 days then 9-15 days.
Add all those days up together and am still over those days total. Tracking never changes from day to day, and I now believe that the item was never shipped. I believe that the payment that was sent to you, must be refunded.
I dont believe the item was shipped. So please DO THE RIGHT THING AND REFUND MY MONEY!!!
Terrence Callahan
Callterrence@***.com
Order # 12298
Money to refund$56.57
- Extremely poor customer service
- Product not delivered and they have my money
Preferred solution: Full refund
User's recommendation: My suggestion is to STAY AWAY from Tidebuy company. They only take your money and DO NOT send out what you pay for. When trying to get your money back, GOOD LUCK, as they only ignore your attempts to get a money refund. Only thing for me it was a small amount of money taken and NOT refunded. Total thieves they are to take and treat consumers the way they do. Extremely poor business practices, if it’s a company at all.
About
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Tidebuy is a global online retailer principally of women's wedding and special occasion apparel. In addition, the company maintains a vast stock of beauty items including wigs and accessories, jewelry, cosmetics, hair extension and tattoo supplies, etc. Aside from specialty products, Tidebuy also offers a huge variety of electronics, car equipment as well as home and garden items. Thus, the company offers millions of products in more than 200 countries of the world, with the main office based in Beijing, China. Tidebuy maintains a variety of payment options: coupons, PayPal, credit cards, bank and Western Union transfers. Delivery time takes up to 5 days express and up to 8 days standard to all major destinations and the cost ranges from item to item. The web site of the company offers the most detailed information on any possible aspect of shopping therein.
Tidebuy is ranked 1777 out of 6567 in Footwear and Clothing category
USA, Worldwide, Other
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