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I bought a dress on December 2017. The dress was a junk! Totally bad item! Then I contacted them and the customer representative replied 3 days after! We communicate via mail , not on the phone! They replied always late! They told me i will return the item in there...
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1.0
#1189423
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Beware customer service and inconsistent/bogus return policy. I ordered a dress and it came, but much too small. They said I couldn't do an exchange, I would have to order a new dress. I did and I immediately returned the original (never worn, out of the bag for 10...
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Anonymous
Anonymous

Hi,So sorry to hear that you had some problems on your order. Could you please let me know your order number at sns@tidebuy.com so that I could be able to help you? Thanks for...

2.0
I didn't like
  • Fraud
  • Stole my money horrible customer service
#1188007
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Don't waste you money and don't trust their refund policy. I have ordered the standard size dress with price of $121 . When this dress arrived, it was remotely similar to one on a website. I have immediately contacted the customer service and requested return. The...
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Anonymous
Anonymous

Hi,So sorry to hear that you had some problems on your order. Could you please let me know your order number at sns@tidebuy.com so that I could be able to help you? Thanks for...

#1186509
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Tidebuy - Wrong order

Tide customer survice is very poor,if you out there planning to buy something through this guys dont do it,its takes months to receive it
#1186332
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I ordered what appeared to be a burgendy special occasion dress for my sons wedding. The dress had seems that were not even sewn together . The entire top of the dress was sewn crooked. The dress was not burgundy - but hot pink. When I asked for a refund - they also...
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Anonymous
Anonymous

Hi,So sorry to hear that you had some problems on your order. Could you please let me know your order number at sns@tidebuy.com so that I could be able to help you? Thanks for...

Product
#1184327
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Tidebuy - SCAM Site!!!!!

Worst thing is they had the audacity to email a link to track the article I paid for and the tracking number was a Fake no response to my queries so far. Horrible experience
1.7
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website
#1184317
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Tidebuy - Terrible!!

Sent me a very low quality dress not even close to the picture shown and damaged and said I have to pay for shipping to return it!! Not only I have no dress now, I have to go through trouble and more expense to get a refund! Don’t get fooled by their reviews. They bribe people for good reviews as I see on some reviews.
1.7
Details
Advertised vs Delivered
Customer service
Delivery Service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Product
#1178219
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Tidebuy - Scam. Most good reviews of them are fake.
Tidebuy - Scam. Most good reviews of them are fake.
Tidebuy - Scam. Most good reviews of them are fake.
Tidebuy - Scam. Most good reviews of them are fake.
I bought an item on the 22nd December-a Honor 9 Phone for 241GBP. (https://www.tidebuy.com/product/Huawei-Honor-9-6gb64gb-Octa-Core-Dual-20mp12mp-Camera-515-Inch-Dual-Sim-4g-Android-Cell-Phone-12940743.html) The company listed processing time as 3-7 and shipping time...
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Ozeuth
Ozeuth

As you and I both know, tidebuy, you have not been helping me. Good to know you only think of helping once i've raised a dispute using Paypal...

Anonymous
Anonymous

Hi,So sorry to hear that you had some problems on your order. Could you please let me know your order number at sns@tidebuy.com so that I could be able to help you? Thanks for...

#1176139
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Tidebuy - Product was junk.
Tidebuy - Product was junk.
Tidebuy - Product was junk.
Tidebuy - Product was junk.
Tidebuy - Product was junk.
I ordered this dress for New Years Eve a month in advance. I arrived the 17th of January.Came from a Chinese company. I immediately contacted the company for a refund after opening the package and seeing the poor quality of the product inside. The entire neckline was...
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Anonymous
Anonymous

So sorry to hear that you had some problems on your order. Could you please let me know your order number at sns@tidebuy.com so that I could be able to help you? Thanks for yo...

Product
#1176028
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Don't make a mistake and buy ANYTHING from this company. The website indicates you can return any item within 7 days and now they are saying yes, you can return it but we will not return your money. They are a total rip off. They are trying to tell me that these...
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Anonymous
Anonymous

So sorry to hear that you had some problems on your order. Could you please let me know your order number at sns@tidebuy.com so that I could be able to help you? Thanks for yo...

1.0
Product
I didn't like
  • Being cheated out of my money
  • Dishonest refund policy
#1173942
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