I bought a dress on December 2017. The dress was a junk! Totally bad item! Then I contacted them and the customer representative replied 3 days after! We communicate via mail , not on the phone! They replied always late! They told me i will return the item in there...Read more
Beware customer service and inconsistent/bogus return policy. I ordered a dress and it came, but much too small. They said I couldn't do an exchange, I would have to order a new dress. I did and I immediately returned the original (never worn, out of the bag for 10...Read more
I didn't like
- Stole my money horrible customer service
Don't waste you money and don't trust their refund policy. I have ordered the standard size dress with price of $121 . When this dress arrived, it was remotely similar to one on a website. I have immediately contacted the customer service and requested return. The...Read more
Tidebuy - Wrong order
Tide customer survice is very poor,if you out there planning to buy something through this guys dont do it,its takes months to receive it
I ordered what appeared to be a burgendy special occasion dress for my sons wedding. The dress had seems that were not even sewn together . The entire top of the dress was sewn crooked. The dress was not burgundy - but hot pink. When I asked for a refund - they also...Read more
Tidebuy - SCAM Site!!!!!
Worst thing is they had the audacity to email a link to track the article I paid for and the tracking number was a Fake no response to my queries so far. Horrible experience
Tidebuy - Terrible!!
Sent me a very low quality dress not even close to the picture shown and damaged and said I have to pay for shipping to return it!! Not only I have no dress now, I have to go through trouble and more expense to get a refund! Don’t get fooled by their reviews. They bribe people for good reviews as I see on some reviews.
I bought an item on the 22nd December-a Honor 9 Phone for 241GBP. (https://www.tidebuy.com/product/Huawei-Honor-9-6gb64gb-Octa-Core-Dual-20mp12mp-Camera-515-Inch-Dual-Sim-4g-Android-Cell-Phone-12940743.html) The company listed processing time as 3-7 and shipping time...Read more
I ordered this dress for New Years Eve a month in advance. I arrived the 17th of January.Came from a Chinese company. I immediately contacted the company for a refund after opening the package and seeing the poor quality of the product inside. The entire neckline was...Read more
Don't make a mistake and buy ANYTHING from this company. The website indicates you can return any item within 7 days and now they are saying yes, you can return it but we will not return your money. They are a total rip off. They are trying to tell me that these...Read more
I didn't like
- Being cheated out of my money
- Dishonest refund policy
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