Tidebuy Questions and Answers
No recibi mi pedido,hace cuatro meses q lo pedi.
Numero orden:178****. Pedido351****-Solicito devolucion dinero
Where is my refund!!! They said over two weeks ago I would have it in 3-5 days. I have not received it!
I never received my order!! So how can I return it? I want my refund asap!!! I have never dealt with a company like this. Never again. I order the car seat months ago!
How can i get my refund.
I wrote you the other day about my delivery, refund. I was charged for shoe boxes that I ordered almost over a month ago, all i got was a order # (1208).
I been trying to get in contact with someone from and said i would here from someone in 24 hrs, I haven't heard anything back. I would really like a refund i have been trying to keep up with updates and they're not being provided to me as a customer.
To get more information about your Tidebuy order and their refund policy, please contact the Tidebuy customer service team by phone at +86 296 8** **63 or via the support form on the Pissed Consumer website.
The support is provided:
- For US & Canada customers: Monday - Sunday 9:00AM to 6:00PM (EST)
- For international customers: Monday - Sunday 9:00AM to 6:00PM (GMT +08:00)
How can i get my refund.
Around the beginning if may i ordered shoe boxes from one of your partners yeyelsu@***.com got an order number but never got a tracking number. I've tried to get in touch with them and you but didn't hear back.
I just want my 105.00 back that's all.
I've sent you and the other parties picture so u could see why i wanted my refund. I hope to hear from you soon.
To get the detailed information about the Tidebuy order status, please contact the Tidebuy customer care team by phone at +86 296 8** **63 or via the support form on the PissedConsumer website.
180100****29.
We paid ￥3,337 by Risona Bank October, 25, 2017. for your dress.
Confirmation No. 658737 But I can't get dress . Why ?
Please answer as soon as possible. Best regards,
TideBuy offers the following shipping methods:
- Super Savings: 7-30 business days
- Standard Shipping: 3-18 business days
- Expedited Shipping: 3-12 business days
You may track the order status, following the steps below:
- Go to “My Account” on the website;
- Click the "View Detail" button;
- Go to the “Order Tracking” column to check out the order details.
If you still did not receive your item, please contact TideBuy Customer Service by email at service@tidebuy.com for further assistance.
I would like my merchandise (wig).
Look U am a 63 year old widow qnd i happen to be losing my hair due to a lifelong condition. Alrighht im handling it and im trying to feel better about myself.
First, I go locally to a wig shop in strongsville, ohio. I don't know anything about wigs and im supposed to beable ti trust as a consumer. She rips me off over 700.00. Then i try to compose myself and order online.
I came across Wigsbuy but had i seen their microscopic address was in China i would not have purchased. They cashed my check within 24 hours. They stake claim that you will receive your wig in 7 days. Well its alot longer than that and id feel more rest assured if they just talk to me and update me.
My late husband and I worked 66 years combined. We paid enough taxes more thsn enough but u get ripped off and nothing will come of it. This is over 1000 i lost this month alone to questionable businesses and i am a widow on a fixed income and i cannot make any more money or uncle Sam will take it. Im dealing with the grief pd losing my husband on our 30th wedding Anniversary date.
I dont think i csn handle much more. How does a decent hardworking person fight these crooks?
Where do you send returns.a coat.that the value is so cheap.I received the Coat .winter is what I wanted more for confort.coat thin.ect refund my money back to card after you receive coat back. Mrs.Pattetson.
The wig I paid $180.00 was a total misrepresentation of what I ordered. there should be a law against this type of ripoff.MISREPRESENTATION!!!!!
I WANT MY MONEY BACK ASAP. WHERE TO I SEND?
How do I get a refund or where is my order.
Was it ever shipped
How can I get the doll ordered or a refund?Ordered a doll for my daughter's birthday over a month ago. Have not heard anything since.
No responses to e-mails. No phone number to contact customer service. No product has been received but they took the money from my account.
Below is the purchase line from my bank statement. 05/11/2020Point Of Sale Withdrawal TIDEBUY LIMITED WAN CHAI HK-$84.98
To start the return process, you should contact TideBuy Customer Service by opening a dispute on the company website. TideBuy Customer Service will provide you with detailed return instructions and the return address.
If you have any questions, you may always contact TideBuy Customer Service by email at service@tidebuy.com or by phone at +86-29-68532863.
He puesto sus problemas a los departamentos pertinentes, el superior pondrá en contacto con usted dentro de 24 horas, por favor comprueba su correo electrónico registrada. Si usted tiene cualquier duda, contacta con nostros por favor. Muchas gracias ~