Not resolved
0 comments

After sending pictures of a dress that had a different neckline, waistline, and material from what I ordered this is what I received from them. The dress had HEAVY beading that wasn't in the 4 pictures on their site (not 1 like they claim). It was terrible, the fabric was cheap, heavy, and the wrong color. The dress looked like a tacky poorly made prom dress. In fact, it wasn't even that good. I didn't expect it to be perfect, but this was a joke!!!

Form:System 04-06-2012 04:10

Dear Ashley,

Maybe you did not realize that we are not the dress reseller, we are the dress manufacturer . We made the dress just as the website pictures. It is really a hard work to produce dresses just as one picture. We have tried our best to get this dress done. If there is a little difference,hope you could show us some understanding. We could give you some nice discount in your future business as compenation.Since we made your dress specially for you as your required , we did have spent a lot material and labor on your order, thus we really hope you can keep the dress.We would really appreciated your understanding and keep a good business relationship with us.

best regards

Vicky

Customer Service Department

Monetary Loss: $200.

Had an Experience with Tidebuy?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like

Tidebuy - Nearly ruined my daughters Prom Tidebuy "Ordered a tailored chiffon dress from them cost $260.00 Canadian and It was poorly made, wrong bodice color, cut wrong, and too big. I've been exchanging emails for weeks..." Read more Tidebuy - I have no received my order!!!!! and you can't get ahold of anyone Tidebuy "I found out about tidebuy.com from a advertisment on facebook. I thought that I would take a chance and order something small. I needed a new cross over bag for..." Read more Tidebuy - THE WORST ONLINE SHOPPING EXPERIENCE I HAVE EVER HAD. EVER. Tidebuy "Tidebuy has been BY FAR THE WORST ONLINE SHOPPING EXPERIENCE I HAVE EVER HAD. The dress I had ordered looked amazing in the pictures, but I should have known that the..." Read more Tidebuy - DO NOT BUY FROM HERE! Poor quality of dress bought from here. Tidebuy "I bought a dress from this company and received it on Wednesday (11/5/14) as soon as I opened the package and held it up, I knew something was wrong. ..." Read more GlassesUSA - Sent me broken glasses, with wrong prescription. GlassesUSA "The Progressive Lens sunglasses I ordered from Glasses USA arrived broken. One lens was completely out of the frame, rendering them unwearable. When I called to report this problem, I..." Read more Vacation Travel Club - Freedom Getaways Vacation Travel Club "We just went to a 90 minute presentation last evening. It all sounded great, amazing, unbelievable. We did not sign up, although we were very enticed. It is $6895 for..." Read more Unlimited Life time Access to Actualtests.com Members Area 1800+ Exams Actualtests "In 2002 I bought the Unlimited Life time Access to Actualtests.com Members Area 1800+ Exams for $99.00. It worked fine until a couple of months ago. I emailed support; I..." Read more Cheapoair - DO NOT USE! ! ! Cheapoair "My husband is in Iraq. He gets to come home for 14 days out of a year. We booked flight, charged my card, and send email confirmation of booking number...." Read more