I returned my order but Tidebuy is not going to give me the refund!
I bought quite a lot items from Tidebuy and I paid GBP £ 126.89. When I received the parcel, I found there was not a single item as the same as what is showed on their website!
Obviously, all the good comments are fake on their website and all the items I bought from Tidebuy are different from the pis! I contacted them and they said it is ok to refund me the whole price. Then I returned all my items. When they received parcel, they said that they are gonna refund me without the shipping fee, which is USD $ 150 (GBP £ 96.64).
They didn't keep their words! I've already paid for my return delivery, and I return my order because of their poor quality, why I have to pay for their shipping?
It is ridicules! They are not responsible for customers!
Reason of review: Poor customer service.
Monetary Loss: $200.
Preferred solution: Full refund.
Tidebuy Cons: Horrible customer service, Procut and service, Poor product, Irresponsibility.
Location: Southampton, Southampton
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