I returned my order but Tidebuy is not going to give me the refund!
I bought quite a lot items from Tidebuy and I paid GBP ￡ 126.89.When I received the parcel, I found there was not a single item as the same as what is showed on their website!
Obviously, all the good comments are fake on their website and all the items I bought from Tidebuy are different from the pis! I contacted them and they said it is ok to refund me the whole price. Then I returned all my items. When they received parcel, they said that they are gonna refund me without the shipping fee, which is USD $ 150 (GBP ￡ 96.64).
They didn't keep their words! I've already paid for my return delivery, and I return my order because of their poor quality, why I have to pay for their shipping?
It is ridicules!They are not responsible for customers!
More Review Details
|Diversity of Products or Services|
|Product or Service Quality|
|Discounts and Special Offers|
|Exchange, Refund and Cancellation Policy|
What I liked
What I disliked
- Horrible customer service
- Horrible return policy
- Procut and service
- Poor product
- Reason of review:
- Poor customer service
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Online Order
- Review category
- Auctions and Internet Stores
Author wants to be contacted by the company. Learn more ›
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