Southampton, Southampton
0 comments
100% full Not resolved

I bought quite a lot items from Tidebuy and I paid GBP £ 126.89.When I received the parcel, I found there was not a single item as the same as what is showed on their website!

Obviously, all the good comments are fake on their website and all the items I bought from Tidebuy are different from the pis! I contacted them and they said it is ok to refund me the whole price. Then I returned all my items. When they received parcel, they said that they are gonna refund me without the shipping fee, which is USD $ 150 (GBP £ 96.64).

They didn't keep their words! I've already paid for my return delivery, and I return my order because of their poor quality, why I have to pay for their shipping?

It is ridicules!They are not responsible for customers!

Review about: Online Order.

I didn't like: Horrible customer service, Horrible return policy, Procut and service, Poor product, Irresponsibility.

Review #575847 is a subjective opinion of a user.

1.0
Product or Service Quality
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Customer service
Discounts and Special Offers
Website
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Poor customer service / $200
Preferred solution Full refund

Had an Experience with Tidebuy?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like

Tidebuy Shoes Review from Washington, Sunderland Tidebuy "I have called and sent mail regarding the order i made. Out of four pairs of shoes i bought, one got ripped at first use order number 1497964 and i..." Read more Tidebuy - THE WORST ONLINE SHOPPING EXPERIENCE I HAVE EVER HAD. EVER. Tidebuy "Tidebuy has been BY FAR THE WORST ONLINE SHOPPING EXPERIENCE I HAVE EVER HAD. The dress I had ordered looked amazing in the pictures, but I should have known that the..." Read more Tidebuy - Read & Decide... If you agree spread a word. Tidebuy "I am not the kind of person who writes bad reviews but this guys are horrible. Read for yourself my conversation with them about one of my orders. --------------------------------------------------------------------------------------------------------------- Irene said: 2014-06-30 19:30:13 Hi,I'm..." Read more Tidebuy - Review about Tiara Necklace from Bellevue, Washington Tidebuy "I got a wedding dress and tiara necklace earring set from tidebuy. The dress is what I expected and Ii was thrilled. The necklace i revieced was broken with a..." Read more Keystone Rv - 2017 Montana HC Keystone Rv "On top of all the other problems we have had with this new, 6 mo old Montana HC, the kitchen sink has almost no water pressure to it at all...." Read more Ocwen - PMI Cancellation Request "Bait and switch" Ocwen "My wife and I just purchased a home about 8 months ago. We poured in alot of money, sweat and tears to update and remodel the home (it was a..." Read more Ripoff at wholesale motorsports Wholesale Motorsports "Bought a 5,000 dollar massimo gunner they said they take 3 hours to prep it. Tire pressure werent even set tires 18-27 psi should be 7 psi toe adjustment way..." Read more Bloomex Flowers - Bloomex delivers dead flowers Bloomex Flowers "Ordered roses for my elderly mother for Mothers Day, paid extra to have them delivered the day before. The arrived late in the evening on Mothers Day so wasted the..." Read more