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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Website
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I bought quite a lot items from Tidebuy and I paid GBP £ 126.89.When I received the parcel, I found there was not a single item as the same as what is showed on their website!

Obviously, all the good comments are fake on their website and all the items I bought from Tidebuy are different from the pis! I contacted them and they said it is ok to refund me the whole price. Then I returned all my items. When they received parcel, they said that they are gonna refund me without the shipping fee, which is USD $ 150 (GBP £ 96.64).

They didn't keep their words! I've already paid for my return delivery, and I return my order because of their poor quality, why I have to pay for their shipping?

It is ridicules!They are not responsible for customers!

Reason of review: Poor customer service.

Monetary Loss: $200.

Preferred solution: Full refund.

I didn't like: Procut and service, Poor product, Irresponsibility.

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