12 comments

This company does not honour their refund policy.I ordered a cocktail dress and it was nothing like the photo even though I had emailed them and asked if they had the same lace as the picture.

It was nothing like the picture, so I contacted them and asked for the return address (as per their policy) and months later I still cannot get any satisfaction from them. They have even suggested I give the dress away as a gift just so they don't have to give you a refund.

I have emailed then numerous times but still no customer satisfaction.They just take your money then don't care.

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Anonymous
#1040856

Thank you for these informations. I was just about to buy a product from them. Fortunately, as usual I tried to know them better before placing the order.

Anonymous
#793174

I've been waiting weeks for a coat I purchaced on the 16th of February and the tracking shows it has sat in one place even to this day.It moved twice in the first couple of days, then stopped.

And you can't reach a customer service person that speaks english. Everything is in Chinese! If I would have known I would have never chanced it.

$93.50 for this coat!...:sigh

Anonymous
#538742

I wish.I had seem this just order a evening dress didn't get it yet pray to God it okay

Anonymous
#527542

My God i have just ordered from them they just send me my suborder not all and thats dress horrible the measurment fit for Alice in wonderland when she was so huge now despite the money i have spend i have to fix there dress as well as to wait for the remaining of my order please dont you ever order from them

Also i have ordered from one site called moresales they are fake they stole my money via money transfer they denied that they received the money and the site was malaysian be aware of it

Anonymous
#463327

please give me an answer

My god! Are you kidding me? I did not order this dress it is totally different from the one I ordered it was nothing like the picture, and is the not my size is a teen age size so does not fit and there is whole in it what a bad seller.

Now tell me what I should do with the wrong design wrong size and no the same material.

Order number: 161746

Sub-order 228405

FAIZA HAMID

AUSTRALIA

:?

Anonymous
#434181

dont buy from tidybuy it looks nothing liken the picture its does not fit and know one gets back to u about it. i was really stress out then no one wants to help u in the end i was told i just lost my money and that was that so sorry long after paypal said they couldn't help in the end t5hey gave me some refund still out of pocket DONT BY OF TIDYBUY UR WASITING U MONEY U MIGHT ASWELL THOUGH IT AWAY THAKECARE my email address is shazyfizle01@hotmail.com

Anonymous
#434180

dont buy from tidybuy it looks nothing liken the picture its does not fit and know one gets back to u about it. i was really stress out then no one wants to help u in the end i was told i just lost my money and that was that so sorry long after paypal said they couldn't help in the end t5hey gave me some refund still out of pocket DONT BY OF TIDYBUY UR WASITING U MONEY U MIGHT ASWELL THOUGH IT AWAY THAKECARE

Anonymous
#386032

Sub-order no 100145 has been shipped out and the tracking No. is 228681750 :The itemis No78915

Anonymous
#376020

Same problem with Tidebuy dress did not fit at all was not hemmed.Four inches to long cost me $70 to get it hemmed.

But worse the bodice was really short, kept slipping UP over my chest! Was my sons wedding and I was extremly uncomfortable!

VERY SAD!DON'T BUY FROM THEM!

Anonymous
#371777

Sub-order no 100145 has been shipped out and the tracking No. is 228681750 :cry

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