Contact Tidebuy Customer Service
Tidebuy Phone Numbers and Emails
Customer Service:
-
+86 296 853 2863
Tidebuy Email:
Contact Information
Tidebuy Website:
Tidebuy Help Center:
Corporate Office Address:
Other Info (opening hours):
For US & Canada Customers:
Day Shift : Mon. - Sun. 9:00 AM to 6:00 PM (EST)
For International Customers:
Day Shift : Mon.-Sun. 9:00 AM to 6:00 PM (GMT +08:00)
Fax:
How Good is Tidebuy's Customer Service?
Summary of Tidebuy Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Tidebuy?
Shipping and Delivery Question:
- “My order hasn't arrived , it was Shampooer”
- “Never received my order but shows delivered”
- “Not received my items No. 2084409”
Request for Information Question:
- “Need help ordering an item”
- “About my order shipping date”
- “Check on order I just made”
Activation/ Cancellation Question:
- “Cancel order”
- “Order Cancellation”
- “Cancellation”
Refund Question:
- “Refund”
- “Over 30 days and no SNEAKERS. I WANT MONEY BACK. OR THE SNEAKERS”
- “They never sent my product, and wont respond, need a refund!!!”
Return/ Replace Question:
- “I return boots for a exchange in size . No word on it it's going on two weeks . We're is my new boots”
- “Returning items”
- “Exchange”
Product/ Service Question:
- “Product never received”
- “Not gotten product which is paid for”
- “Item defect”
Payments and Charges Question:
- “I order just one charger.”
- “Bc they says my payment failed”
- “Debit card keep getting declined”
Staff Question:
- “I wanted to know where my order is at. It’s been 2 months. The phone number you gave me for customer service is wrong.”
- “I want to speak to a customer service representative about a e-bike for sale”
- “Customer service”
Cards Question:
- “They took money off my card twice but i didnt order anything from yall”
- “Card was used on your website with out my consent”
Account Question:
- “They took money out of my account”
Website/ Application Question:
- “Site wont”
Other Question:
- “Want what i paid for”
- “Didn't revive my order”
- “Lost order”
About
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Tidebuy is a global online retailer principally of women's wedding and special occasion apparel. In addition, the company maintains a vast stock of beauty items including wigs and accessories, jewelry, cosmetics, hair extension and tattoo supplies, etc. Aside from specialty products, Tidebuy also offers a huge variety of electronics, car equipment as well as home and garden items. Thus, the company offers millions of products in more than 200 countries of the world, with the main office based in Beijing, China. Tidebuy maintains a variety of payment options: coupons, PayPal, credit cards, bank and Western Union transfers. Delivery time takes up to 5 days express and up to 8 days standard to all major destinations and the cost ranges from item to item. The web site of the company offers the most detailed information on any possible aspect of shopping therein.
Tidebuy is ranked 1583 out of 4781 in Footwear and Clothing category
USA, Worldwide, Other
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