Contact Tidebuy Customer Service
Tidebuy Phone Numbers and Emails
Customer Service:
-
+86 296 853 2863
Tidebuy Email:
Tidebuy Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Tidebuy is 862968532863.
The longest wait times are on Tuesday, while the shortest are on Sunday.
Be prepared for the call as Tidebuy may ask you for the following information to identify you as a customer: first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Tidebuy is 862968532863.
The longest wait times are on Tuesday, while the shortest are on Sunday.
Be prepared for the call as Tidebuy may ask you for the following information to identify you as a customer: first and last name.
People call Tidebuy mainly because of request for information, activation/ cancellation, shipping and delivery.
The best email to contact Tidebuy is service@tidebuy.com.
Contact Information
Tidebuy Website:
Tidebuy Help Center:
Corporate Office Address:
Other Info (opening hours):
For US & Canada Customers:
Day Shift : Mon. - Sun. 9:00 AM to 6:00 PM (EST)
For International Customers:
Day Shift : Mon.-Sun. 9:00 AM to 6:00 PM (GMT +08:00)
Fax:
How Good is Tidebuy's Customer Service?
Summary of Tidebuy Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Tidebuy?
Shipping and Delivery Question:
- “Haven't received merchandis from march last year”
- “My order hasn't arrived , it was Shampooer”
- “Never received my order but shows delivered”
Request for Information Question:
- “Need help ordering an item”
- “About my order shipping date”
- “Check on order I just made”
Activation/ Cancellation Question:
- “Cancel order”
- “Order Cancellation”
- “Cancellation”
Refund Question:
- “Refund”
- “Over 30 days and no SNEAKERS. I WANT MONEY BACK. OR THE SNEAKERS”
- “They never sent my product, and wont respond, need a refund!!!”
Return/ Replace Question:
- “I return boots for a exchange in size . No word on it it's going on two weeks . We're is my new boots”
- “Returning items”
- “Exchange”
Product/ Service Question:
- “Product never received”
- “Not gotten product which is paid for”
- “Item defect”
Payments and Charges Question:
- “I order just one charger.”
- “Bc they says my payment failed”
- “Debit card keep getting declined”
Staff Question:
- “I wanted to know where my order is at. It’s been 2 months. The phone number you gave me for customer service is wrong.”
- “I want to speak to a customer service representative about a e-bike for sale”
- “Customer service”
Cards Question:
- “They took money off my card twice but i didnt order anything from yall”
- “Card was used on your website with out my consent”
Account Question:
- “They took money out of my account”
Website/ Application Question:
- “Site wont”
Other Question:
- “Want what i paid for”
- “Didn't revive my order”
- “Lost order”
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