
Tidebuy
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLost order
Still can't track my order order#105541 torro 22in Honda walk behind aso7281****cn
Was ordered about a month ago please contact me
- Delivery
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNever received item or my money back
I ordered a baby swing n it never was delivered and plus haven't gotten a refund after they said they would over a month agono no
Preferred solution: Full refund
Package issues
I waited 21 days for my package to be delivered and when it said it was there was no package at all.
Preferred solution: Deliver product or service ordered
User's recommendation: Get ahold of customer service.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerJust need to be updated
Well my wife ordered me a ebike coversion kit but didnt get confirmation num for order and we haven't received any emails sayingsit has been shipped what do i do
Preferred solution: Deliver product or service ordered
User's recommendation: Immediately contact customer after order to confirm information
Didn’t receive item paid for. Was told it was being shipped for 3 months and was told I would have a refund but they are scammers.
I ordered the item in march and after 2 months called and emailed them and was told it was the shipping company that was having problems and also was told if I wanted a refund they would do that, I said I would wait another week to see if it showed up, it never did so I asked them for a refund which they never gave me.
- Are scammers
Preferred solution: Full refund
User's recommendation: Buyers beware!
My experience was terrible. I ordered a cat running wheel. And was charged 28.99 plus tax which came to 42.99 and was told for several months that the shipping company was backed up so I patiently wa
No resolution
Waited for 3 months to receive the item I paid for. Then was told I would receive a refund and am still waiting on that! Stay clear of this company if you dont like getting nothing for your money!
- Steal money and lie
Preferred solution: Full refund
User's recommendation: Buyer beware they are liars
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWhere is my order
2 months NO communication. Wheres my order.
They dont return emails and I cant get a hold of anyone. Purchase made with credit card and dont know if I should wait or get my money back
- No customer service
Preferred solution: Deliver product or service ordered
User's recommendation: Talk with some one first
Never received my merchandise
This is the worst company. They don't communicate with clients.
The orders never arrive and won't return money. I keep getting a run around in emails. Will never order again through tidebuy. Scam artists!!!
Don't fall for the cheap prices!! So ignorant. Report them if you can.
Fake business. Don't recommend.
- Con artist
Preferred solution: Full refund
User's recommendation: No!!!

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo communication or confirmation
I would like a refund after reviewing your web site your reviews are terrible and I still havent received anything about my order
- Cheap
- Item never arrived
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |HAVENT RECIVED A TRACKING NUMBER OR HEARD ANYTHING SINCE I PAYED FOR MY ORDER LAST MONTH .
NEED TO KNOW WHEN I WILL BE RECIVING MY OR HAVENT RECIVED A TRACKING NUMBER OR ANYTHING , WHEN WILL I RECIVE A TRACKING NUMBER ?
User's recommendation: Get tracking number first right after you pay !

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund
I don't like how it's setup. Doesn't tell me when I should expect my product. The company isn't even in my country
Preferred solution: Full refund

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWhere's my order?
It didn't tell me when my order will get here. It didn't give me any shipping info except my address
Preferred solution: Deliver product or service ordered
They kept my payment and never delivered product.
They kept my payment and never delivered product. I have been waiting over two months for wagon...they keep sending me emails stating it's on the way.
Preferred solution: Full refund
Cancel order
Did not pick up the phone SCAM! I made a payment and went I looked to see details its said I havent made any purchases and Im trying to see if I can cancel it and its not showing anything to cancel the order I tried emailing them and calling no response.
Preferred solution: Full refund
User's recommendation: Do not buy from tidebuy .
NO Help
The customer service number you gave me is wrong. I still cant contact Tidebuy.
They dont return emails and I shave NO number to contact them.
Please dont ask for a donation when you have done nothing for me. Even the contact number you gave me for them is wrong.
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