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Tidebuy in Camp Verde, Arizona - This company is a scam

Ordered a smartwatch that doesn't work. You cannot buy a sim card for it therefore it is useless. No customer service. My emails to them failed everytime i tried to get through to them. I have no way to return the item or ask for a refund.
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Review
#1436464 Review #1436464 is a subjective opinion of poster.
Refund/Exchange- Additional cost- $45+$15=$60...I can accept the length of 1-3 months of receiving items. However, when making contact through there website, they do respond but don’t Read/Listen. I expressed my concern about size chart misconception and the size not...
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1 comment
Anonymous
#1614763

Hi , We are so sorry to hear that the item didn't meet your expectations.Could you please let me know your order number at sns@tidebuy.com so that we are able to help you check it ? Best Regards Tidebuy

Review
#1424690 Review #1424690 is a subjective opinion of poster.
A disgusting clothing supplier. My wife ordered a dress and received it however it was completely the wrong colour and very poorly made. We returned the dress and trued to contact Tidebuy through their website to no avail. We eventually sort Paypal help. This was again...
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1 comment
Anonymous
#1611866

Hi , We are so sorry to hear that the item didn't meet your expectations.Could you please let me know your order number at sns@tidebuy.com so that we are able to help you check it ? Best Regards Tidebuy

Review
#1416413 Review #1416413 is a subjective opinion of poster.

Tidebuy in Hamilton, Ontario - Ajacket

i bought a black jacket it is to small my reference number is 8303362 can i get a bigger size please
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Review
#1410779 Review #1410779 is a subjective opinion of poster.
Product
3.0
Details
I ordered 3 dresses and never received even one dress! I have been trying to contact them, but have been ignored. I spent over $300 on orders and never got the dresses or a refund! DO NOT ORDER FROM THIS COMPANY! TOTAL SCAM!!!I I reported them to the Better Business...
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1 comment
Anonymous
#1611862

Hi , Could you please let me know your order number at sns@tidebuy.com so that we are able to help you check it? Best Regards Tidebuy

Review
#1409513 Review #1409513 is a subjective opinion of poster.
Cons
  • No delivery and no refund
Reason of review
Poor customer service
Loss
$240
Preferred solution
Full refund
1.9
Details
Ordered a dress...took forever to receive. Too tight so I wanted to return since the wedding was too close and I wouldn't receive another one in time. Several things: 1. They don't provide you with an address to return item. You have to reach out to customer service to...
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1 comment
Anonymous
#1568017

Hi , Could you please let me know your order number at sns@tidebuy.com so that we are able to help you check it ? Best Regards Tidebuy

Review
#1360756 Review #1360756 is a subjective opinion of poster.
Pros
  • Looked great in pictures
Cons
  • Being ripped off
  • Paid 158 for will refund 65 to ship 63 bargain for tidebuy
Reason of review
Return, Exchange or Cancellation Policy
Loss
$159
Preferred solution
Full refund
Tags
  • Dresses
My ored number is 1879685 ,i want to now when my paquette is comen,the days , pleasss,i have plan for travel, in julio 30 2018,and i need the dress for this days,tk Randy Rossman
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1 comment
Anonymous
#1521502

Hi,I just checked your order and it shows that the order is still unpaid.Hope you could kindly understand that all the items on our website have certain days processing time, and we could ship them out only after they have been finished.If you want the item, please payment ASAP so that we can process for you. ThanksBest RegardsTidebuy

Review
#1306624 Review #1306624 is a subjective opinion of poster.
Reason of review
Problem with delivery
1.0
Details
I found a dress to wear to my Daughter’s Wedding and decided to order a couple of fabric colour samples. I waited 5 week’s and still no sample’s, it was’nt until my Husband submitted a dispute with PayPal as the bill was on the computer waiting for payment - remarkably...
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2 comments
Anonymous
#1493100

Hi ,Could you please let me know your order number at sns@tidebuy.com so that we are able to help you check it ?Best RegardsTidebuy

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Review
#1270628 Review #1270628 is a subjective opinion of poster.
Cons
  • Tardy
Reason of review
Poor customer service
Loss
$50
Preferred solution
Let the company propose a solution
Resolved
1.0
Details

Update by user Jun 05, 2018

It wasn't resolved. They just emailed me the following: "Dear Customer, The order has been cancelled, please kindly remove the review on Trustpilot and change the review on Pissedconsumer to be "Issue Resolved."Once finished, please let me know and i will immediately...

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2 comments
Anonymous
#1493894

Isn't that considered a form of blackmail? Remove your comment on one site and change the issue on another and then we will issue a refund?Not a reputable company, more like shady, by any means.Glad I do not deal with companies that do not care.

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Review
#1268756 Review #1268756 is a subjective opinion of poster.
Cons
  • Being cheated out of my money
  • Scam
Reason of review
Problem with delivery
Loss
$35
Preferred solution
Deliver product or service ordered
Tags
  • clothing company
1.0
Details
Ordered a dress, triple checked measurements. Got a dress that the measurements were completely wrong on, not wearable. Opened a return, never heard back, tried to chat with a person for an hour who took 10 mins to respond to each question, said theyd only give me $ 50...
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1 comment
Anonymous
#1488814

Hi ,Could you please let me know your order number at sns@tidebuy.com so that we are able to help you check it ?Best RegardsTidebuy

Review
#1263578 Review #1263578 is a subjective opinion of poster.
Product
Reason of review
Bad quality
Loss
$120
Preferred solution
Full refund
Tags
  • Horrible Experience