Not resolved
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
1 comment

Don't make a mistake and buy ANYTHING from this company. The website indicates you can return any item within 7 days and now they are saying yes, you can return it but we will not return your money.

They are a total rip off. They are trying to tell me that these dresses are CUSTOM made (which they are not) yet there were never any measurements required. Just typical ladies size 14. The quality is horrible.

They look like something that came from Walmart's clearance aisle.

I would not recommend buying anything from this company. They just blocked me from the chat feature and you cannot speak with them.

Product or Service Mentioned: Dress.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $298.

Preferred solution: Full refund.

Tidebuy Cons: Being cheated out of my money, Dishonest refund policy.

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So sorry to hear that you had some problems on your order. Could you please let me know your order number at so that I could be able to help you? Thanks for your cooperation.