Tidebuy
Reviews and Complaints
Ripped us off
Complete Joke
Beware, Quality is awful, they will not refund or listen.
TIDE.BUY
tidebuy ..lies.lies, and money is gone
after weeks of emailing,sending pictures, i have nothing to wear to my son`s wedding. the last email from tidebuy was an offer from 5% off on my next purchase!! there will never be a next purchase! these people are rude, no manners, ignorant and deliver junk.
i wish i could do something legally to stop them from scamming others.
unfortunately, is it worth the money?
i can only warn others. DO NOT GO NEAR THESE COMPANIES. no matter what you order, dresses or wigs it will never be what you want. and you`ll never see your money back.
i replied that i do not wish to be contacted by them anymore.
i will send the dresses back, although this is against their rules..who cares..they can wear the junk. stay away from these criminals
Do NOT order from Tidebuy
Tidebuy makes poor quality dresses
Tide Buy Sucks!!!!
In January, I bought a dress from Tide Buy. It was custom ordered so I remeasured several times to make sure I had not made a mistake.
When it was received, it was 6 inches too short. I contacted them for a refund and they would not even file a dispute for review. I sent them pictures and videos of the horrific trash they sent me. I will never order anything from China again.
I feel violated and taken advantage of. Also, when I checked with Visa to see what my rights were, they said I should ship the dress back to Tide Buy and they would be forced to refund my money. The cost to ship it back was $122.55.
WARNING...do NOT buy anything from Tide Buy. You will get screwed!!!
Received damaged dress from Tidebuy.com and they will not refund my money.
Just wanted to report that I was able to get a full refund through Paypal, however I had to send the dress back to China which cost over $50. I am happy to do so, I will never buy from these Chinese websites again.
RIPP OFF- DO NOT BUY FROM THIS COMPANY
Extreme disappointment in prom dress
DO NOT EVER!! BUY FROM TIDEBUY !!!
Tidebuy sucks
Dress not as described. Badly made. Don't Buy from them.
TIDEBUY DRESSES
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I placed an order with this company website on June 28, current year. I paid this order # 263082 through PayPal, and sure enough the money was withdrawn in a matter of seconds.
When I received the confirmation of my order I noticed they have changed the color of my original order. I didn't know what to do. On July 8th I have asked them to change it to black, which was the color that I originally wanted. Since they didn't response to my first request, I decided to contacted them by the Live Chat service they offered, some lady name Nicole, at the beginning this lady was eager to help but always claiming that the the tailor person was working on that dress and insisted that was the color I ordered.
I told her that I didn't, this went back and forth for a good hour. I was call a lier, to be honest with myself to admit that I have made the mistake. At 2:32 a.m. our eastern local time I received an e-mail from this lady Nicole that they are sorry, but they wont change the order, that they are sending me the Ivory.
I don't want it, especially when you get this type of treatment. Here in the States, even if the customer makes a mistake, they try to help and please the customer. I want my money back as soon as possible and I am canceling this order. I will go to the press, or whomever I would like to get a feed back from you and what else to expect.
I already ask this people to cancel my order and want my money back, by the way I should not get a shipping and handling deducted from the total paid, since it was free. Also in their refund policy they state if the cancelation is made after 72 hours and the item is alredy paid, they will give me a partial refund. They never mentioned how much.
This is a nightmare that by reading previous reviews I should follow my instinct and never order from them. Bad bad way to run a business!!!
i buy a dress fr TB rece it two days ago,i av been emailin them and they dnt reply to my email,the dress is awful,not even my grandmother i wud put that dress on,its a disgrace them low class bums rip off so many ppl and get away wit it,they need to shut down,i sorry i never see these review of others that buy their dress,i real kno how u feel to lose out on ur money and they dnt giv one f about us,they are a bunch of low class thiefs..DNT BUY FR TB..they are THIEFS...
After waiting an extended time for a dress to be delivered and calling the company mulitple times to inquire about the staus of the dress, we finally recieved the dress only to be very dissappointed in the quality. The bodice of the dress had two lines of sewing marks (which looks like the material has been picked), the bead work has been sewn unevenly, the dress bunches over the hip area and does not hang correctly from the empire waist, and the size for the chest area is too big.
We could have worked with the alteration of the dress had we received the item in time for alterations to be completed. However since it took much longer than it should have to receive the dress, we now did not have time to have the dress altered. We contacted the customer service line and was told to email photos of the dress to the given email.
However, the quality of the dress, the incorrect size, and the overall appearance are not acceptable. I would not recommend the Tidebuy company to anyone...