Tidebuy
Reviews and Complaints
I returned my order but Tidebuy is not going to give me the refund!
I bought quite a lot items from Tidebuy and I paid GBP £ 126.89. When I received the parcel, I found there was not a single item as the same as what is showed on their website!
Obviously, all the good comments are fake on their website and all the items I bought from Tidebuy are different from the pis! I contacted them and they said it is ok to refund me the whole price. Then I returned all my items. When they received parcel, they said that they are gonna refund me without the shipping fee, which is USD $ 150 (GBP £ 96.64).
They didn't keep their words! I've already paid for my return delivery, and I return my order because of their poor quality, why I have to pay for their shipping?
It is ridicules! They are not responsible for customers!
- Horrible customer service
- Irresponsibility
- Poor product
Preferred solution: Full refund
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Verified Reviewer | Brooklyn, New YorkShoes Review
Tidebuy - Coat Review from Coventry, England
Tidebuy - Dress Review from Houston, Texas
Don't buy from tidebuy
Tidebuy - Tiara Necklace Review from Bellevue, Washington
I got a wedding dress and tiara necklace earring set from tidebuy. The dress is what I expected and Ii was thrilled.
The necklace i revieced was broken with a sharp piece of metal that stabbed me in the neck, ths earrings are clip ons not real and tiara only made for up hair styles. I notified them the day i recieved the items but jewlery is not refundable or exchangeable for any reason even if it is faulty. Offered me $5 of my money back. 35 for the items and $18 shipping and you're only going to give me $5 off my nect purchase...
That is ridiculous.
If you buy from them only buy clothing. Nothing else can be refunded even if they are in the wrong.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Jeddah, MakkahDress Review
KEEP YOUR MONEY IN AMERICA, DONT BUY TIDEBUY..IT A RIP OFF !!!
- Horrible customer service
- Poor product
Preferred solution: Full refund
Blouse Review
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Philadelphia, PennsylvaniaI have no received my order!!!!! and you can't get ahold of anyone
I found out about tidebuy.com from a advertisment on facebook. I thought that I would take a chance and order something small.
I needed a new cross over bag for work. I placed the order on September 24th and i still have not received the order!!! My account has been charged, I sent them many emails, I tried to call them, but since I live in the U.S I can't get anyone on the phone!!! I just want to have someone contact me already.
It's really easy to bash someone's website, and make people realize how tidebuy.Com is a full scam!!!! I want to know where my order is god *** it!!!!
Review from Sioux Falls, South Dakota
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Verified Reviewer | Clearfield, PennsylvaniaTidebuy - Boots Review from Clearfield, Pennsylvania
Ripped dress, cheap material and no refund
- Horrible customer service
- Poor product
- Irresponsibility
Preferred solution: Full refund
They stole $223 from me
Preferred solution: Full refund
Bad service
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Tidebuy are evil and need to be shut down, is anyone actually a satisfied customer and not a fake tidebuy employee