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Tidebuy - Fake Lying Company That Makes Money Off Their Customers

1.0
Details
Everything about this Company is a lie! I've emailed them, they responded until I asked for a refund "before" my item was shipped. No response since!
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Review
#1212706 Review #1212706 is a subjective opinion of poster.
Reason of review
Order processing issue
1.9
Details
Hi, I order a dress for my wife on 02/12 in the amount of $150.32. one 02/14 i received the dress which was defective due to the fact that the dress was not threaded completely and the zipper in the back was broken. I sent an e-mail to customer service on 2/14 the same...
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1 comment
Anonymous
#1441530

Hi,So sorry to hear that you had some problems on your order. Could you please let me know your order number at sns@tidebuy.com so that I could be able to help you? Thanks for your cooperation.Best RegardsTidebuy

Review
#1199815 Review #1199815 is a subjective opinion of poster.
Cons
  • Being cheated out of my money
Reason of review
Damaged or defective
Loss
$150
Preferred solution
Full refund
Tags
  • Return Policy Ripoff
1.0
Details
I have bought a wedding dress with an order number 1750342. The dress came not as described what so ever. The size was not ok. after a long discussion and calling their store. I returned the dress for a refund BUT the store did not refund my money. They sent the money...
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Review
#1198549 Review #1198549 is a subjective opinion of poster.
Cons
  • Pay for my own shipping
  • Horrible customer service
  • Fraud
Reason of review
Damaged or defective
Loss
$320
Preferred solution
Full refund
Tags
  • Fraudulent offers
  • Tidebuy Review
  • Fraudulent Company
Resolved
1.9
Details

Update by user Mar 26, 2018

The company ultimately refunded my money for one dress, less the shipping fee. Sounds like I had a better time than most.

My advice? Dispute it with your credit card company.

Original review posted by user Feb 24, 2018

The company obviously saw negative reviews I did. They contacted me and offered to refund...
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1 comment
Anonymous
#1452067

After a lot of time and effort and refusing to take down my review the company refunded the cost of the original dress, less the shipping costs.

Review
#1197085 Review #1197085 is a subjective opinion of poster.
Product
Reason of review
Return, Exchange or Cancellation Policy

Tidebuy - ARNAQUE

33€ de livraison 5 jours pas de nouvelle téléphone toujours occuper. par email pas de reponse {{Redacted}}
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1 comment
Anonymous
#1437058

Hi,So sorry to hear that you had some problems on your order. Could you please let me know your order number at sns@tidebuy.com so that I could be able to help you? Thanks for your cooperation.Best RegardsTidebuy

Review
#1195081 Review #1195081 is a subjective opinion of poster.
Reason of review
Poor customer service

Tidebuy - Scam Doresuwe!!

1.0
Details
I bought a dress on December 2017. The dress was a junk! Totally bad item! Then I contacted them and the customer representative replied 3 days after! We communicate via mail , not on the phone! They replied always late! They told me i will return the item in there warehouse in China! I pay another 17$ for the EMS! Then they lied to me! They do not recieve it because they dont want to give a refund!!
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Review
#1189423 Review #1189423 is a subjective opinion of poster.
Product
Reason of review
Return, Exchange or Cancellation Policy
2.0
Details
Beware customer service and inconsistent/bogus return policy. I ordered a dress and it came, but much too small. They said I couldn't do an exchange, I would have to order a new dress. I did and I immediately returned the original (never worn, out of the bag for 10...
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1 comment
Anonymous
#1432091

Hi,

So sorry to hear that you had some problems on your order. Could you please let me know your order number at sns@tidebuy.com so that I could be able to help you? Thanks for your cooperation.

Best Regards

Tidebuy

Review
#1188007 Review #1188007 is a subjective opinion of poster.
Cons
  • Stole my money horrible customer service
  • Fraud
Reason of review
Return, Exchange or Cancellation Policy
Loss
$109
Preferred solution
Full refund
Don't waste you money and don't trust their refund policy. I have ordered the standard size dress with price of $121 . When this dress arrived, it was remotely similar to one on a website. I have immediately contacted the customer service and requested return. The...
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1 comment
Anonymous
#1431308

Hi,

So sorry to hear that you had some problems on your order. Could you please let me know your order number at sns@tidebuy.com so that I could be able to help you? Thanks for your cooperation.

Best Regards

Tidebuy

Review
#1186509 Review #1186509 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy

Tidebuy - Wrong order

Tide customer survice is very poor,if you out there planning to buy something through this guys dont do it,its takes months to receive it
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Review
#1186332 Review #1186332 is a subjective opinion of poster.
Reason of review
Order processing issue
I ordered what appeared to be a burgendy special occasion dress for my sons wedding. The dress had seems that were not even sewn together . The entire top of the dress was sewn crooked. The dress was not burgundy - but hot pink. When I asked for a refund - they also...
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1 comment
Anonymous
#1429810

Hi,

So sorry to hear that you had some problems on your order. Could you please let me know your order number at sns@tidebuy.com so that I could be able to help you? Thanks for your cooperation.

Best Regards

Tidebuy

Review
#1184327 Review #1184327 is a subjective opinion of poster.
Product
Reason of review
Bad quality