Tidebuy
Reviews and Complaints
AWFUL - Complete Scan, refused to refund
Preferred solution: Full refund
Resolved: Fraud Follow Up
The company ultimately refunded my money for one dress, less the shipping fee. Sounds like I had a better time than most.
My advice? Dispute it with your credit card company.
Customer Service
- Tardy
Preferred solution: Let the company propose a solution
The worse company ever fraud/scam.....don't buy from them
- Being cheated out of my money
Preferred solution: Full refund
Looking like a horrible scam
Preferred solution: Deliver product or service ordered
Product was junk.
I ordered this dress for New Years Eve a month in advance. I arrived the 17th of January.Came from a Chinese company.
I immediately contacted the company for a refund after opening the package and seeing the poor quality of the product inside. The entire neckline was crooked and unstitched. The zipper was sticking up above the neckline. The two back pieces of the neck did not even meet.
When I tried to get RMA to return they asked for pictures. I sent four, then they wanted more pictures. Now I can't send them an email at all, they have blocked my email and removed my account. This is a $144.00 Is this the way they make their money?
Shipping junk and refusing to make it right. Please someone stop these people. They should be stopped from selling on the internet. The dress was not even completed finished.
Not at all like the picture that was presented. We have to be able to keep people from doing things like this to scam us.
Did not receive the dressed advertised
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Verified ReviewerWorst experience of my life
- Fraud
- Pay for my own shipping
- Horrible customer service
Preferred solution: Full refund
Tidebuy-Horrible Company
FRAUD Beware bad return policy and worse "customer service"
- Stole my money horrible customer service
- Fraud
Preferred solution: Full refund
Scam beware
I want my money back
Appalling service
Avoid Wedding Catastrophe
Fake Lying Company That Makes Money Off Their Customers
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Hi ,Could you please let me know your order number at sns@***.com so that we are able to help you check it ?Best RegardsTidebuy