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I would never order from them again! BEWARE.. I ordered from this company and some how they added 2 more of the same item to my order and charged me. I contacted them and they did refund the extra money.. Once my order was correct they said it was being processed. I...
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Anonymous
Anonymous

Please kindly send your order No. to sns@tidebuy.com, we will try our best to help you with your problem. Thanks.

#1126181
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I was brought to their website by an ad google search. It stated it offer the first-time customers with 10% discount on everything they order. I ordered a cell phone, its regular price was $370.43 (which is lower than other websites), and the final price was $332.39...
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Anonymous
Anonymous

Please kindly send your order No. to sns@tidebuy.com, we will try our best to help you with your problem. Thanks.

#1110806
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I ordered three items on June 13, 2017 and have not received my order. I cannot pull up (or find) a phone number or email address. How do I contact them? I paid thru PenPal...they have their money and I have nothing. How can I find them? What else is there to say? I...
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Anonymous
Anonymous

Please kindly send your order No. to sns@tidebuy.com, we will try our best to help you with your problem. Thanks.

#1100348
Reply to reviews

Never order again with Tidebuy

Tidebuy
#1118052
1.2
Details
Ordered dress. Did not look sane plus it was at least 2 sizes too big and i did custom order. Returned dress next day. Month later no return. Go thru Paypal, they were NO help. I am out total of almost 200.00.
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website

Tidebuy - Bad service

Tidebuy
#1117480
My dress came in and it didn’t even fit although I purchased my dress based on the measurements. Now they won’t give me a full refund because apparently I have to pay for the labor that went behind making this ugly dress for me! I will NEVER buy from them again.
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Tidebuy - Waiting long for purchase at doresuwe.

Tidebuy
#1113483
Hi i am waiting for a month for a dress tht i have purchased frm doresuwe. Kindly advise
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Tidebuy - Have Not receive my orders

Tidebuy
#1109978
4.2
Details
I ordered a shirt for $22. 00 in total like a week ago and haven't receive my order yet
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Billing Practices
Diversity of Products or Services
Price Affordability
Product or Service Quality
Website
Purchased Dresses and they did not fit. Returned the dresses within 7 days. Spent $540.00 and Tidebuy only refunded $216.00 and they kept the dresses. They said they refund 40% of my money because they have to pay the employees. This situation is unacceptable and l...
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Anonymous
Anonymous

Please kindly send your order No. to sns@tidebuy.com, we will try our best to help you with your problem. Thanks.

Anonymous
Lisa

Tidebuy told me that the item I order was sold out. I checked on their website but it is still listed. Asking for refund but I didn't get correct amount of my money back. Plea...

1.0
Product
#1091353
Reply to reviews
This place is a scam. Returning has been ***. Good luck getting your money back. DO NOT SHOP HERE. These people don't speak English and they wont reply to emails. I have been going through *** trying to get my money back. On top of that, they charge a 50 % restocking...
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Anonymous
Anonymous

Hi,So sorry to hear that you had some problems about your order. Could you please let me know your order number so that I could be able to check for you? Thank you~

1.0
Product
I didn't like
  • Dishonest refund policy
  • Fake reveiws
#1081943
Reply to reviews
I made an order for some things on tidebuy, and when I accepted the order it was only $78 or something around that. When I clicked the confirm button, it led me to the order details and that is where I saw that they had charged me for two of everything, bringing the...
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h.kitchener
h.kitchener

You messed up yourself when ordering---either by clicking more than once, etc. You also failed to really read over and verify your order amounts, etc. prior to confirming the ...

1.0
#1071847
Reply to reviews
I ordered a formal dress for me to wear to my son's upcoming wedding. It was awful! Mismatched seams, bunching in weird places, color nothing like described. I contacted the company and they offered me a $20 refund. I paid $139 for the dress and I had not done anything...
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1.5
Product
#1065457
Reply to reviews
Stolen by Tidebuy.com
"Hello reviewers, I have read that tidebuy is a scam. However, I did not believe that. I thought that is just some **** off customers. Believe what? Here is my story and a call for action to prevent this from happening. I placed an order for nearly USD 183, but I was...
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1.0
I didn't like
  • Stole me
#1039338
Reply to reviews
I ordered a dress from this site on March 17 because i have a military ball April 20th. They have not been replying to my emails. They had my order on hold for days and didn't even email me to notify me. Its taken them 5 days after it was ready to send and now are...
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Anonymous
Anonymous

Hello, you may send your order number to their email sns@tidebuy.com for help.

Anonymous
Anonymous

Please kindly send your order No. to sns@tidebuy.com, we will try our best to help you with your problem. Thanks.

#1033038
Reply to reviews
They made me wait two months for a pair of shoes and constantly reassured me that it would be shipped within the next week. After two months they sent me an email saying my order will be cancelled as they were out of stock. Usually in a case like this the site should...
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Anonymous
Anonymous

Hello, you may send your order number to their email sns@tidebuy.com for help.

1.7
#1025873
Reply to reviews