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I ordered three items on June 13, 2017 and have not received my order. I cannot pull up (or find) a phone number or email address. How do I contact them? I paid thru PenPal...they have their money and I have nothing. How can I find them? What else is there to say? I...
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#1100348
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Purchased Dresses and they did not fit. Returned the dresses within 7 days. Spent $540.00 and Tidebuy only refunded $216.00 and they kept the dresses. They said they refund 40% of my money because they have to pay the employees. This situation is unacceptable and l...
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Anonymous
Anonymous

Hi,So sorry to hear that you had some problems about your order. Could you please let me know your order number so that I could be able to check for you? Thank you~

1.0
Product
#1091353
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This place is a scam. Returning has been ***. Good luck getting your money back. DO NOT SHOP HERE. These people don't speak English and they wont reply to emails. I have been going through *** trying to get my money back. On top of that, they charge a 50 % restocking...
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Anonymous
Anonymous

Hi,So sorry to hear that you had some problems about your order. Could you please let me know your order number so that I could be able to check for you? Thank you~

1.0
Product
I didn't like
  • Fake reveiws
  • Dishonest refund policy
#1081943
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Tidebuy - Garbage

Tidebuy
#1062761
1.1
Details
Ordered shoes for 60$ didn't realize they were coming from China I normally review websites before ordering I didn't this time and now I'm out the money! Shoes wayyy too small and the customer service is garbage no one calls back no one replies to emails no one responds on chat Save your time aggravation and money!
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website

Tidebuy - What's wrong my items stell is not ready

Tidebuy
#1060242
My items is not read what's wrong can i get money back to refunde me My or no 1728804
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Tidebuy - Cancellation of Order 1704446 :Sub-order 3433382

Tidebuy
#1048924
I have made a requested via email to cancel the above mentioned order without any respond...
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Tidebuy - I have not received my order

Tidebuy
#1047663
I ordered a dress more than a month now and I have not received my order to date. Neither have I heard from you with a confirmation number.
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I made an order for some things on tidebuy, and when I accepted the order it was only $78 or something around that. When I clicked the confirm button, it led me to the order details and that is where I saw that they had charged me for two of everything, bringing the...
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h.kitchener
h.kitchener

You messed up yourself when ordering---either by clicking more than once, etc. You also failed to really read over and verify your order amounts, etc. prior to confirming the ...

1.0
#1071847
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I ordered a formal dress for me to wear to my son's upcoming wedding. It was awful! Mismatched seams, bunching in weird places, color nothing like described. I contacted the company and they offered me a $20 refund. I paid $139 for the dress and I had not done anything...
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1.5
Product
#1065457
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Stolen by Tidebuy.com
"Hello reviewers, I have read that tidebuy is a scam. However, I did not believe that. I thought that is just some **** off customers. Believe what? Here is my story and a call for action to prevent this from happening. I placed an order for nearly USD 183, but I was...
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1.0
I didn't like
  • Stole me
#1039338
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I ordered a dress from this site on March 17 because i have a military ball April 20th. They have not been replying to my emails. They had my order on hold for days and didn't even email me to notify me. Its taken them 5 days after it was ready to send and now are...
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Anonymous
Anonymous

Hello, you may send your order number to their email sns@tidebuy.com for help.

Anonymous
Anonymous

Please kindly send your order No. to sns@tidebuy.com, we will try our best to help you with your problem. Thanks.

#1033038
Reply to reviews
They made me wait two months for a pair of shoes and constantly reassured me that it would be shipped within the next week. After two months they sent me an email saying my order will be cancelled as they were out of stock. Usually in a case like this the site should...
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Anonymous
Anonymous

Hello, you may send your order number to their email sns@tidebuy.com for help.

1.7
#1025873
Reply to reviews
DO NOT BUY ANYTHING THRU TIDEBUY! I ORDERED A WEDDING DRESS AND AFTER I PAID FOR IT I GOT A RANDOM EMAIL STATING THAT MY ORDER WAS ON HOLD. THE PHONE # LISTED IS FALSE, STATES IT'S DISCONNECTED AND AFTER 5 EMAILS, I STILL HAVEN'T RECIEVED ANYTHING BACK! I'VE FILED A...
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Anonymous
Arisa

Hello, you may send your order number to their email sns@tidebuy.com for help.

#1024350
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Tidebuy - Damaged Dress sent , No Refund for Shipping
Tidebuy - Damaged Dress sent , No Refund for Shipping
Tidebuy - Damaged Dress sent , No Refund for Shipping
Hello Please stay away from Tidebuy. Worst online shopping and frustrating customer service. Your daily time min 2 hrs gets wasted with followup with tidebuy. they dont care for customers . they just want to sell thier goods. 1. got damaged dress. 2. Did almost 15...
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1.6
Product
#1014329
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