Tidebuy Complaints and Reviews

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Main address: Floor 2, Jingtaijuhe Business Multi-functional Building 100085 Hangzhou City China
86-10-64477995-815, 86-10-62901050-815, 86-10-64476833-823, http://help.tidebuy.com/LeavingMessage.html
  • 206+6 mobile complaints
  • $24.6K claimed losses
  • $116 average
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  • 2 hours ago
  • Online Shopping
  • Winnipeg, Manitoba
  • Tidebuy Refuses Return Refund
  • 4

I bought this skinny leather look pants on 2014 Oct 15. Paid $27.33 CAD including shipping. They shipped it out on Oct 21, and it arrived on Nov 14th. One of the belt holder was broken right the way. And while I can put the pants on, meaning size while it is the right size according to their size chart, but it is extremely uncomfortable, only good for wearing it standing still, not moving, not... Read more

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  • 1 day ago
  • Online Shopping
  • Dress
  • 32

They sended to me a dress of pour quality. It was completely different from the picture of website. So I tried so many times having my money back or even change for another product. I made everything according to they asked to me, but didn't receive even a dime back and the customer service was really horrible. I sent back the dress, but didn't have my money back. They just ignored me. I tried to... Read more

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  • Nov 15
  • Online Shopping
  • Brooklyn, New York
  • Online Order
  • 86

This is really a crappy website and wouldn't even ship my order or give me any refund..... be aware... don't shop from them... Placed an order for my wife on Sep-2014 and now Nov-2014 and no shipment received. They don't even bother to explain to me what's going on. The send me a tracking number that doesn't work, and keep telling me wait more, wait more This is really a crappy website and... Read more

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100% FULL      

  • Nov 07
  • Footwear and Clothing
  • Dress
  • 2
  • 2
  • 747
Tidebuy - DO NOT BUY FROM HERE! Poor quality of dress bought from here.
1 of 7

I bought a dress from this company and received it on Wednesday (11/5/14) as soon as I opened the package and held it up, I knew something was wrong. As you can see in the pictures, the "bulge" on the dress is where the beginning of the split is supposed to be. Contrast that with the picture that is on the website and you can CLEARLY see that is poor tailoring, not measuring on my part. And look... Read more

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  • Nov 06
  • Footwear and Clothing
  • New York, New York
  • Shoes
  • 93

I ordered a pair of shoes from the TideBuy website, but once I received them, they were not the same shoes on the picture. The strap was a buckle and a hook...??? I could fit two fingers on the back of how big they were. I sent pictures and went back and forth with them via email, for them to finally give me the return address. (Might I add that I had to pay for the return shipping to CHINA from... Read more

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  • Oct 30
  • Online Shopping
  • Dress
  • 2
  • 2
  • 76

The dress that I have ordered took over a month to get & I would have looked much better in my underwear!!!! The sizes say 1sz.fits all. Yea if you don't mind your *** hanging out.... &VERY CHEAP MATERIAL!!!!!!! & now they say Sol on my return!!!!! Isn't that just like China??? Give me my refund!!!!!!!!!!!!!!!!!!!!!! Read more

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  • Oct 25
  • Online Shopping
  • Delivery Fee
  • 1
  • 1
  • 192

My teenage daughter paid £28 of her hard-earned money for a coat but had to pay an extra £11 to HMRC and Royal Mail to get the coat delivered (£3 VAT, £8 for Post Office to collect it!). We were going to let it be returned but, on contacting the company by email, asking them either to refund or pay the extra costs for delivery, they refused to offer either, instead hiding behind their small... Read more

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  • Oct 20
  • Footwear and Clothing
  • Suede Boots
  • 99

I also ordered suede boots that came as some horrible fabric that probably never even been close to suede , the sole was all uneven , other shoes where also very uncomfortable like made of cardboard , they we called Light in the Box when i ordered from them , just look at those strange prices and you know , they will surely change their name again, wasted money , i had my hopes as my feet are... Read more

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  • Oct 19
  • Footwear and Clothing
  • Tracking Number
  • 89

I ordered a dress about a month ago and it still hasn't arrived. I have been messaging them and all they keep telling me is that the dress is on it's way. Don't you think I would know that already? I was asking why it was taking so long and if there was a possible tracking number that I could have. Of course they gave me a tracking number to a chinese mail tracking website that doesn't work.... Read more

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  • From mobile
  • Tidebuy
  • Oct 17
  • by anonymous
  • #547448

Irresponsible company. I never ordered from nor have I even visited this website, EVER, yet I received a confirmation email somehow. This email contained secure and confidential information about a customer's purchase. I would think twice before buying anything from there. Add comment

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