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Tidebuy

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Tidebuy is a global online retailer principally of women’s wedding and special occasion apparel. In addition, the company maintains a vast stock of beauty items including wigs and accessories, jewelry, cosmetics, hair extension and tattoo supplies, etc. Aside from specialty products, Tidebuy also offers a huge variety of electronics, car equipment as well as home and garden items. Thus, the company offers millions of products in more than 200 countries of the world, with the main office based in Beijing, China. Tidebuy maintains a variety of payment options: coupons, PayPal, credit cards, bank and Western Union transfers. Delivery time takes up to 5 days (express) and up to 8 days (standard) to all major destinations and the cost ranges from item to item. The web site of the company offers the most detailed information on any possible aspect of shopping therein. Please try to contact Tidebuy Customer Service directly prior to posting any complaints on this site.

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Tidebuy Complaints & Reviews

Tidebuy Reviews

Wheatltc
Tidebuy - Prom Dress scam
5.0 Floor 2, Jingtaijuhe Business Multi-functional Building Qinghe Yongtaizhuang North 40, Haidian District, Beijing Hangzhou CityChina100085 86-10-64477995-815, 86-10-62901050-815 http://help.tidebuy.com/Contact-Us-138.html#detail1

I bought a prom dress from Tidebuy that turned out to be absolute rubbish - very poorly made with low quality material. Trying toget a refund is pointless. They offer 10% ON YOUR ...

#318591
May 15, 2012
10

Kbrown
Tidebuy incorrect size dresses horrible customer service
5.0 Floor 2, Jingtaijuhe Business Multi-functional Building Qinghe Yongtaizhuang North 40, Haidian District, Beijing Hangzhou CityChina100085 86-10-64477995-815, 86-10-62901050-815 http://help.tidebuy.com/Contact-Us-138.html#detail1

I ordered a size 16 dress from the size options and NOT a custom made dress. I did NOT provide specific measurements to have a custom dress made. The dress is no where near a size ...

#316650
May 05, 2012
54

Afsheen
Tidebuy prom dress
5.0 Floor 2, Jingtaijuhe Business Multi-functional Building Qinghe Yongtaizhuang North 40, Haidian District, Beijing Hangzhou CityChina100085 86-10-64477995-815, 86-10-62901050-815 http://help.tidebuy.com/Contact-Us-138.html#detail1

We ordered a prom dress from tidebuy on the 12/04/12, onthe 26/04/12 we received a dress, it looked very different to the dress in there pictures, sequins, colour and shape. we ema...

#315272
Apr 28, 2012
91

Anonymous
Tidebuy - TIDE.BUY
5.0 Floor 2, Jingtaijuhe Business Multi-functional Building Qinghe Yongtaizhuang North 40, Haidian District, Beijing Hangzhou CityChina100085 86-10-64477995-815, 86-10-62901050-815 http://help.tidebuy.com/Contact-Us-138.html#detail1

DO NOT BUY FROM TIDE.BUY they do not answer their emails....Colors are off & they say they have quality. NOT TRUE !!!Customer service says they will be helpful. Send them p...

#314440
Apr 24, 2012
87

Anonymous
Tidebuy - Beware, Quality is awful, they will not refund or listen.
5.0 Floor 2, Jingtaijuhe Business Multi-functional Building Qinghe Yongtaizhuang North 40, Haidian District, Beijing Hangzhou CityChina100085 86-10-64477995-815, 86-10-62901050-815 http://help.tidebuy.com/Contact-Us-138.html#detail1

Placed an order for a prom dress for my daughter, The photo on-line showed a beautiful dress. Did not receive the dress in the time promised but finally received it. And the QUAL...

#314118
Apr 23, 2012
106

BadMommy4U
Tidebuy .COM is a RIP OFF SITE!!!!!!
5.0 Floor 2, Jingtaijuhe Business Multi-functional Building Qinghe Yongtaizhuang North 40, Haidian District, Beijing Hangzhou CityChina100085 86-10-64477995-815, 86-10-62901050-815 http://help.tidebuy.com/Contact-Us-138.html#detail1

My daughter ordered a prom dress off of what looked to be a reputable site. Tidebuy.com has pictures of BEAUTIFUL dresses on thier site, custom made taking 22-28 days to make. So...

#313484
Apr 20, 2012
193

Anonymous
Tidebuy - Dress not as described. Badly made. Don't Buy from them.
5.0 Floor 2, Jingtaijuhe Business Multi-functional Building Qinghe Yongtaizhuang North 40, Haidian District, Beijing Hangzhou CityChina100085 86-10-64477995-815, 86-10-62901050-815 http://help.tidebuy.com/Contact-Us-138.html#detail1

Purchased a dress for my daughters graduation ball. It took a long time to receive it and when it did finally arrived I was horrified. It was totally the wrong colour ( we ordered ...

#311931
Apr 13, 2012
139

Anonymous
Tidebuy - Mother of the bride gown
5.0 Floor 2, Jingtaijuhe Business Multi-functional Building Qinghe Yongtaizhuang North 40, Haidian District, Beijing Hangzhou CityChina100085 86-10-64477995-815, 86-10-62901050-815 http://help.tidebuy.com/Contact-Us-138.html#detail1

Placed an order for mother of the bride dress back in 2/14/12-still have not recieved this dress.I have emailed them several times-they keep saying the dress is being Q'A...

#311297
Apr 10, 2012
162

Tannersv...
Do not buy from Tidebuy . They will take your money and not send you your merchandise
5.0 Floor 2, Jingtaijuhe Business Multi-functional Building Qinghe Yongtaizhuang North 40, Haidian District, Beijing Hangzhou CityChina100085 86-10-64477995-815, 86-10-62901050-815 http://help.tidebuy.com/Contact-Us-138.html#detail1

I ordered merchandise from Tidebuy the end of Feb. 2012. Paypal paid them. But I have not received my order. Went to paypal to dispute the sale, but they say I cannot dispute, sinc...

#311163
Apr 10, 2012
228

Ashleyey...
Tidebuy - Not at all what I thought.
5.0 Floor 2, Jingtaijuhe Business Multi-functional Building Qinghe Yongtaizhuang North 40, Haidian District, Beijing Hangzhou CityChina100085 86-10-64477995-815, 86-10-62901050-815 http://help.tidebuy.com/Contact-Us-138.html#detail1

After sending pictures of a dress that had a different neckline, waistline, and material from what I ordered this is what I received from them. The dress had HEAVY beading that was...

#310747
Apr 08, 2012
197

Woods Girl
Tidebuy - Tide buy dress totally wrong size and no customer service.
5.0 Floor 2, Jingtaijuhe Business Multi-functional Building Qinghe Yongtaizhuang North 40, Haidian District, Beijing Hangzhou CityChina100085 86-10-64477995-815, 86-10-62901050-815 http://help.tidebuy.com/Contact-Us-138.html#detail1

Ordered dress from tide buy a size bigger than I actually needed, when it arrived it was big in some places and very small in others, you couldn't walk in it as there was no ro...

#310694
Apr 08, 2012
199

Stephana...
BUYER BEWARE! DO NOT ORDER FROM Tidebuy !!
5.0 Floor 2, Jingtaijuhe Business Multi-functional Building Qinghe Yongtaizhuang North 40, Haidian District, Beijing Hangzhou CityChina100085 86-10-64477995-815, 86-10-62901050-815 http://help.tidebuy.com/Contact-Us-138.html#detail1

DO NOT BUY FROM THIS COMPANY!! We ordered & paid for a dress an Feb 13, 2011 and still have not receved a dress. They asked when I needed it by and I said april 3rd and the lady em...

#310103
Apr 05, 2012
234

Anonymous
Tidebuy - Totally disatisfied customer
5.0 Floor 2, Jingtaijuhe Business Multi-functional Building Qinghe Yongtaizhuang North 40, Haidian District, Beijing Hangzhou CityChina100085 86-10-64477995-815, 86-10-62901050-815 http://help.tidebuy.com/Contact-Us-138.html#detail1

I AM TRULY VERY UPSET and disgusted with this company!!!I ordered a dress from Tidebuy for my daugther's sweet 15 event. I had initially tried calling them several times ...

#309882
Apr 04, 2012
165

Hotmess
Do NOT order from Tidebuy
5.0 Floor 2, Jingtaijuhe Business Multi-functional Building Qinghe Yongtaizhuang North 40, Haidian District, Beijing Hangzhou CityChina100085 86-10-64477995-815, 86-10-62901050-815 http://help.tidebuy.com/Contact-Us-138.html#detail1

Do NOT order from this company! Have sent numerous emails about this dress I ordered and they have not responded. I received my dress March 7 and it came to me not seen together in...

#309881
Apr 04, 2012
152

Anonymous
Tidebuy completely ripped me off!
5.0 Floor 2, Jingtaijuhe Business Multi-functional Building Qinghe Yongtaizhuang North 40, Haidian District, Beijing Hangzhou CityChina100085 86-10-64477995-815, 86-10-62901050-815 http://help.tidebuy.com/Contact-Us-138.html#detail1

I saw a gorgeous dress online with flower ruffles with rhinestones in them on a one shoulder green gown. The dress was said to be "on sale" when it truly is just a rip-off. The dre...

#309783
Apr 04, 2012
173

Gayhray
Tidebuy makes poor quality dresses
5.0 Floor 2, Jingtaijuhe Business Multi-functional Building Qinghe Yongtaizhuang North 40, Haidian District, Beijing Hangzhou CityChina100085 86-10-64477995-815, 86-10-62901050-815 http://help.tidebuy.com/Contact-Us-138.html#detail1

I ordered a prom dress from this company. It looked nothing like the picture. I paid 176.00 for it. The dress took over a month to come. It was delivered to my home folded up in a...

#309719
Apr 03, 2012
166

Anonymous
Tidebuy - Did not get dress i purchased
5.0 Floor 2, Jingtaijuhe Business Multi-functional Building Qinghe Yongtaizhuang North 40, Haidian District, Beijing Hangzhou CityChina100085 86-10-64477995-815, 86-10-62901050-815 http://help.tidebuy.com/Contact-Us-138.html#detail1

I purchased a dress for my niece. and she never recieved it! it has been 2weeks she still didnt get her dress. we tried customer service no response. we tried email no response! at...

#309158
Apr 01, 2012
185

Anonymous
NEVER BUY FROM Tidebuy
5.0 Floor 2, Jingtaijuhe Business Multi-functional Building Qinghe Yongtaizhuang North 40, Haidian District, Beijing Hangzhou CityChina100085 86-10-64477995-815, 86-10-62901050-815 http://help.tidebuy.com/Contact-Us-138.html#detail1

Tidebuy is the worst company i have ever delt with they sent me a dress with visible seams going all the way down and loose material hanging off of it i emailed the company and the...

#309135
Mar 31, 2012
144

Anonymous
Tidebuy - NEVER BUY FROM TIDE BUY
5.0 Floor 2, Jingtaijuhe Business Multi-functional Building Qinghe Yongtaizhuang North 40, Haidian District, Beijing Hangzhou CityChina100085 86-10-64477995-815, 86-10-62901050-815 http://help.tidebuy.com/Contact-Us-138.html#detail1

Don't Do It! .... I bought a dress for my daughter's senior prom from Tide Buy, and they sent me a "roll" of Chiffon "Ragged" material. The dress is not even down in numerous plac...

#309124
Mar 31, 2012
151

Elay5
Tidebuy - Ripped us off
5.0 Floor 2, Jingtaijuhe Business Multi-functional Building Qinghe Yongtaizhuang North 40, Haidian District, Beijing Hangzhou CityChina100085 86-10-64477995-815, 86-10-62901050-815 http://help.tidebuy.com/Contact-Us-138.html#detail1

I ordered a white wedding dress. was told it would take 2 weeks to make & 2 weeks to ship. we ordered it jan 4 2012 & received it feb 16 2012. the dress hung strangely & it looked ...

#308950
Mar 31, 2012
167

Rmcclain
Tidebuy .com Poor Product & Poor Customer Service
5.0 Floor 2, Jingtaijuhe Business Multi-functional Building Qinghe Yongtaizhuang North 40, Haidian District, Beijing Hangzhou CityChina100085 86-10-64477995-815, 86-10-62901050-815 http://help.tidebuy.com/Contact-Us-138.html#detail1

After waiting an extended time for a dress to be delivered and calling the company mulitple times to inquire about the staus of the dress, we finally recieved the dress only to be ...

#308936
Mar 30, 2012
153

Anonymous
Tidebuy sucks
5.0 Floor 2, Jingtaijuhe Business Multi-functional Building Qinghe Yongtaizhuang North 40, Haidian District, Beijing Hangzhou CityChina100085 86-10-64477995-815, 86-10-62901050-815 http://help.tidebuy.com/Contact-Us-138.html#detail1

I purchased a wedding dress from Tidebuy it was suppose to arrive in 28-30 days, instead it was 60 days. When I finally received my dress it was not the size I ordered. My 12 year ...

#308838
Mar 30, 2012
124

Anonymous
Tidebuy - Complete Joke
5.0 Floor 2, Jingtaijuhe Business Multi-functional Building Qinghe Yongtaizhuang North 40, Haidian District, Beijing Hangzhou CityChina100085 86-10-64477995-815, 86-10-62901050-815 http://help.tidebuy.com/Contact-Us-138.html#detail1

Ordered a dress from TB Dress.com aka Tidebuy International...The dress looks nothing like the picture its poor quality, too big. I sent pictures and all they could say was the dre...

#308552
Mar 29, 2012
193

Anonymous
Get your money back from Tidebuy
5.0 Floor 2, Jingtaijuhe Business Multi-functional Building Qinghe Yongtaizhuang North 40, Haidian District, Beijing Hangzhou CityChina100085 86-10-64477995-815, 86-10-62901050-815 http://help.tidebuy.com/Contact-Us-138.html#detail1

I bought a dress for my daughter's prom from Tidebuy, paid with my Debit card through my bank. The dress arrived and the zipper does not work at all. I sent numerous emails t...

#308550
Mar 29, 2012
158

K_oconnell
Received damaged dress from Tidebuy .com and they will not refund my money.
5.0 Floor 2, Jingtaijuhe Business Multi-functional Building Qinghe Yongtaizhuang North 40, Haidian District, Beijing Hangzhou CityChina100085 86-10-64477995-815, 86-10-62901050-815 http://help.tidebuy.com/Contact-Us-138.html#detail1

We bought a dress for my daughter's prom. It had a rip in the gathers in the waist. It was very noticable. I sent them pictures and an email detailing the problem. They ignored...

#307661
Mar 26, 2012
180

Jocelyn16
Tidebuy sold me a knock off wedding dress, shipped from China and won't refund my money
5.0 Floor 2, Jingtaijuhe Business Multi-functional Building Qinghe Yongtaizhuang North 40, Haidian District, Beijing Hangzhou CityChina100085 86-10-64477995-815, 86-10-62901050-815 http://help.tidebuy.com/Contact-Us-138.html#detail1

I purchased the dress thinking it was on sale, FIRST MISTAKE, it's always the same price. Nov 2011 I didn't realize they ship from China and if it doesn't fit (which...

#306714
Mar 22, 2012
296

Woodville
Tidebuy ..lies.lies, and money is gone
5.0 Floor 2, Jingtaijuhe Business Multi-functional Building Qinghe Yongtaizhuang North 40, Haidian District, Beijing Hangzhou CityChina100085 86-10-64477995-815, 86-10-62901050-815 http://help.tidebuy.com/Contact-Us-138.html#detail1

2 ordered dresses at tidebuy.com arrived damaged. zippers ripped, beading and rhinestones loose in the bag instead on the dresses...material is dirty and a bad cheap quality. i did...

#306709
Mar 22, 2012
200

Lia_re
Tidebuy - Want a refund for LOW quality dress
5.0 Floor 2, Jingtaijuhe Business Multi-functional Building Qinghe Yongtaizhuang North 40, Haidian District, Beijing Hangzhou CityChina100085 86-10-64477995-815, 86-10-62901050-815 http://help.tidebuy.com/Contact-Us-138.html#detail1

I received my order NO.163073 yesterday and to my great disappointment i have to admit the quality of garment is below any standard! I would like to get a full refund for an...

#306424
Mar 21, 2012
230

Promchick9
Tidebuy - Extreme disappointment in prom dress
5.0 Floor 2, Jingtaijuhe Business Multi-functional Building Qinghe Yongtaizhuang North 40, Haidian District, Beijing Hangzhou CityChina100085 86-10-64477995-815, 86-10-62901050-815 http://help.tidebuy.com/Contact-Us-138.html#detail1

I had ordered a prom dress from tidebuy becauseI heard they had great sales. I figured I could save a little money for my parents. I got my dress.... Not Happy. The decorative part...

#306369
Mar 20, 2012
230

Anonymous
Tidebuy ripped me off!
5.0 Floor 2, Jingtaijuhe Business Multi-functional Building Qinghe Yongtaizhuang North 40, Haidian District, Beijing Hangzhou CityChina100085 86-10-64477995-815, 86-10-62901050-815 http://help.tidebuy.com/Contact-Us-138.html#detail1

I bought a Mother of the Bride Dress from Tidebuy. It was 196.00! The dress came without the belt, it looks nothing like the picture, the arm holes are so small I cannot get my a...

#306195
Mar 20, 2012
186
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