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  • Customers like
    • Fast delivery 2
    • Prices 2
    • What i thought i bought 2
  • Customers don't like
    • Horrible customer service 11
    • Horrible return policy 7
    • Poor product 6

Resolved

Hi! I ordered for delivery for some dresses last week.I chose the option expedited shipping and paid extra for it. Still I have not received any tracking number of the package. Its been more than 7 days now.This is totally unacceptable. I will never order again from tidebuy. The service is really bad and slow. I have been emailing them but no reply. Before I ordered, I read the reviews from other customers and still decided to go ahead with my order as I liked their dresses on the photos they posted on the website. Now, I am very concerned... Read more

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  • From mobile
  • Tidebuy
  • Apr 11
  • #827456
1 of 2

I just bought this product the price is only $20 .11 but they charge me $55.11 this is not right Add comment

I ordered three bridesmaids dresses from them and paid 300 euro. When they arrived I had to pay a further 33 euro VAT. And when I took out the dresses they were the wrong size and two of them had holes in them and we're not finished properly. I contacted tidebuy and after dozens of emails and photos I sent of the faulty dresses they said I had two options either accept 60 dollars token or I had to pay to get them shipped back to them and they would then only refund my 70%cost of the dress. I explained that this was a manufacturer problem and I... Read more

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  • From mobile
  • Tidebuy
  • Mar 21
  • #814582

Made an order but never received it want what I ordered or my money back and would like every spot from tidebuy Jenny smith Add comment

  • From mobile
  • Tidebuy
  • Mar 20
  • #813536

has a poor way in you getting in touch with customer service I need to know about my order I place. and i cann't reach anyone. and how can I look at my order sheet. Add comment

this is the first time that i ordered from this site ,but i was shocked about what i read all people is complaining ,,,,,until now i still waiting what i ordered ,,,,so howlong that i should wait to arrive what i ordered ,,,, i hope that arrive what i want the same color and the same size ,,,so if i got a bad experience of this site ,,, what they can offer me , instead of .... so can i refuit it and my money come back . Read more

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  • From mobile
  • Tidebuy
  • Mar 06
  • #804405

Llevo 4 semanas Esperando mi orden y no he tenido respuesta de tidebuy me comunique por telefono y no me dan ninguna respuesta Muy mal servicio Add comment

I was going to purchase a dress from Tidebuy but decided against it due to the negative reviews. Thank you for you reviews. I looked on line at the dresses that were purchased by the consumer and ninty percent did not come close to what was on line. I looked up the return policy and you are all right. They do not mention VAT taxes nor any amount that will not be refunded. I will stay away from this company. Read more

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My wife has a closet full of size 12 dresses. I ordered a size 12 from Tidebuy and it did not come close to fitting her. Requesting resolution, they only provided a partial reimbursement and shipment of the dress back to China at my expense. No dress that fits, no money back! Lesson learned. Your credit card number is their primary concern, customer service is not important to this company. If you decide to gamble on this company, I hope your experience is better than mine. Read more

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100% FULL

i ordered something from doresuwe . that site was on japanese but it was operated by tidebuy . i didn't receive my order for 1 month. in between that i contacted tidebuy they said tidebuy and doresuwe were same . and asked me to wait. then i received my package with 3 missing items. the items i received were $#*! . i don't mind that much cause they were cheap. after that i contacted tidebuy, they said they would refund after 3-4 business days and asked me to wait . but i didn't receive my refund . then i contacted them but they said they have... Read more

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