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  • Customers like
    • Fast delivery 2
    • Prices 2
    • What i thought i bought 2
  • Customers don't like
    • Horrible customer service 11
    • Horrible return policy 7
    • Poor product 6
  • From mobile
  • Tidebuy
  • 5 hours ago
  • #786099

Please! Do yourself a favor and stay away from this company. Have been waiting almost a month for what I bought Add comment

  • From mobile
  • Tidebuy
  • 2 days ago
  • #785045

I ordered 4 sport footwear but ve received only 2 other 2 never came Add comment

DO NOT ORDER FROM THIS COMPANY. THEY NEED TO BE PUT OUT OF BUSINESS. Trying to return two dresses for the past week. Keep emailing me..back and forth and yes they want pictures and measurements, etc. I am out $240.00. They will not give the California email address or how to contact them. You are dealing with customer service in China. Listen, we are dealing with China...enough said. Save... Read more

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Tidebuy - THE WORST ONLINE SHOPPING EXPERIENCE I HAVE EVER HAD. EVER.
1 of 2

Tidebuy has been BY FAR THE WORST ONLINE SHOPPING EXPERIENCE I HAVE EVER HAD. The dress I had ordered looked amazing in the pictures, but I should have known that the price was too good to be true. When the dress arrived, I tried it on and it was not at all like the picture, the material was terrible. It was like a Halloween costume wedding dress. They asked me to send pictures as well, which I... Read more

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Like so many others; I ordered two dresses for my daughter, size 10, from Tidebuy. They were too large. I hunted for a service e-mail address and wrote to the company regarding a return. They told me to send pictures. Which I did. Then they told me to take many different measurements of the inside of the dresses as per the directions, take photos, and take photos of the dresses on my daughter, in... Read more

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Tidebuy - HORRIBLE SELLER
1 of 2

I bought a dress from this company. They stated 7-10 business days for delivery, never happened. When I did receive the dress is was made poorly and looked nothing like the picture online. The size was not what was advertised on the site. When I chatted with a rep., I was advised that I had to send pic's, which I did. Then she stated that I can only get 70% refund because it was custom made,... Read more

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I ordered a pair of boots for my sister almost 3 weeks ago. I got online to see where they are as they should have been here already. The site claims a processing time of 5-7 days on this product. Yet, my item has yet to be made and processed. They have not even shipped the item at all yet. I had a live chat with customer service where they basically told me that they will expedite delivery. The... Read more

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i ordered 2 overcoats , it was not even like in the picture . on e of them had already a hole in the pocket the quality was ***. i tried it without forcing it and the zip broked . like so cheap quality ! i payed 130.88$ for both of the coats .and im always looking at the comments to see if its good or not. but i just saw its fake comments probly from them that it says its good. now i have to... Read more

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I purchased a dress , jacket, and scarf online from tide buy, before I did this checked the return policy as it is obviously risky buying online. It stated returns were excepted within 15 days, minus the mailing costs, seems fair enough so I purchased. When I decided I was not happy with the dress and wanted to return it they wanted me to pay mailing costs (fair enough) & I would lose 30% of the... Read more

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I have only purchased clothing and the quality of the material is cheap and thin. I also purchased a knit winter hat and it was nothing like the picture. it looks like a hat from the "Dollor Store". I will no longer purchase items from this company. The delivery takes three weeks to a month. In my opinion...they false advertise. the prices are inexspensive but you get what you pay for. i believe... Read more

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