Tidebuy Complaints and Reviews

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Tidebuy
Main address: Floor 2, Jingtaijuhe Business Multi-functional Building 100085 Hangzhou City China
86-10-64477995-815, 86-10-62901050-815, 86-10-64476833-823, http://help.tidebuy.com/LeavingMessage.html
  • 184+4 mobile complaints
  • $23.2K claimed losses
  • $123 average
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  • 11 hours ago
  • Footwear and Clothing
  • 8

I recently purchased a number of items on the tidebuy website. I was so unhappy with them as they looked very unlike the photo advertised and I really did not like them. I could not find out about refunds on the website so I emailed them to find out they do not take returns unless the items are damaged. I found them very unhelpful to deal with. I think this is ridiculous and it should be clearly... Read more

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  • 19 hours ago
  • Weddings
  • 3

This dress was delivered on time and was just as seen on the website. Great price and good quality material. However, I would suggest that you don't make any alterations to the dress because the alterations I wanted were NOT completed. Other than that its beautiful and really as seen on the website.The color,the feeling of the dress and the design style were all so wonderful like what I... Read more

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  • Aug 29
  • Online Shopping
  • Bengaluru, Karnataka
  • Not Received Order
  • 2

Worst experience with tidebuy,please don't buy any product from this. can you believe i ordered on 17 of july 2014 and today is 29 August 2014 AND STILL NOT RECEIVED THE ORDER. Re:Re:Re:Re:Re:Re:Leaving Message can you tell me where is my order becoz i dont have any update . after 4 august there is no update in your tracker. ill make sure that me and my friends should never ever buy a product... Read more

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  • Aug 20
  • Weddings
  • Montreal, Quebec
  • Nice Wedding Dresss
  • 52

My dress just came a couple days ago and it's absolutely beautiful... If you don't have the exact same dress size for every dress you get, I recomment doing the custom sizing, which is what i did and it could not fit better, it's perfect. It did take about a month to arrive but soooo worth it!lOVE this luxurious wedding dress,and I think every girl is dreaming the big day's coming.Just like a... Read more

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  • Aug 20
  • Online Shopping
  • Unfitted Dress
  • 56

I will NEVER deal with this company again, I order a dress that clearly did not fit me even though I had given them my personal measurements, having a side seam meant that the dress had to go over my head to put on rather than stepping into it, the problem was that for some insane reason they narrowed the fitting from the hips to the hem (which was just above the knee) maybe someone can tell me... Read more

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  • Aug 18
  • Weddings
  • Brno-Střed, South Moravian Region
  • Wedding Dress
  • 31

I really love my wedding dress from tidebuy.I had held my wedding in July with my husband and the wedding was so successful.At that moment,I truly feel the special feeling,like in dreams,in fairy,as a little girl who dreams to be a princess and the dream come true suddenly.Thanks to tidebuy and I could buy such a beautiful wedding dress to attend my wedding.Though the shipping time was a little... Read more

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  • Aug 15
  • Weddings
  • Tampa, Florida
  • Wedding Dress
  • 2
  • 2
  • 119

I purchased this dress from them because it was beautiful and I knew it would would look great on me, what they sent was not Ivory(which I specified) and the cheap material was not hemmed or stitched and it was cut like a three year old cut it with shear scissors. They wanted to offer me a 30.00 refund and then told me to cut it myself or have someone else do it and then tried to tell me the... Read more

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  • Aug 11
  • Online Shopping
  • Positive Experience
  • 115

This site is not that bad. I was really scared by all the reviews written about the wrong dresses being sent and customer services being a total pain. But the prices and the range of selection was so good I decided to try out something cheap the first time figuring that I'd just ask for a payback as soon as something went wrong.And the other dress was so beautiful just as the pictures show.I... Read more

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  • Aug 07
  • Weddings
  • Positive Experience
  • 31

I really enjoy the wedding dress very much.In fact,I had not wore dresses often but the wedding dress was so nice and I bought it with implusive actions.The item turned out that my choice was right.The dress were a longer than usuals in my daily life.But as my best girl friend tell me that girls need to wear pumps to experiene the unique feeling.I remember and enjoy my most important time in my... Read more

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  • Aug 04
  • Online Shopping
  • Shabby Wedding Dress
  • 91

DO NOT EVER BUY FROM THIS COMPANY! I wish I had found this site before I bought the dress from tidebuy! Looked nothing like the one pictured on their site, Lace edging sewn into seams, one side longer than the other, skirt sewn straight instead of slight gathering. I have contacted their dispute department and they refuse to do anything unless I send them proof of the issues in photos, well the... Read more

Was this review helpful? 1 0
 
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