1.7
  • What I thought I bought1 votes
  • Horrible customer service4 votes
  • Horrible return policy3 votes
  • Poor product3 votes
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  • 2 days ago
  • Online Shopping
  • Garment
  • 46
  • REVIEW RATING 4/5

Purchased a shirt from tidebuy.com and I paid with PayPal. PayPal received my payment and sent me a confirmation e-mail. I have YET to receive ANY information from Tidebuy on where my item is or when it will be getting shipped, but they were quick to bill me. I e-mailed customer service and they gave the whole "it takes time to process" thing. I even called them, but the person who answered could... Read more

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  • Jan 14
  • Shopping
  • Navarre, Florida
  • Sweater
  • 1
  • 1
  • 254
  • REVIEW RATING 5/5

I ordered for my daughter 2 sweaters from Tidebuy and was very sckeptical because it's a Chinese company. The order made on Dec 3rd 2014, now it is Jan 14, 2015 and still have not seen my shipment. I have emailed them 3 times. They just email me the tracking no. which shows that it's still sitting in there sorting center now for the last 2 weeks. No other help nor reply. They just send me the... Read more

Was this review helpful? 2 1

100% FULL

  • Jan 12
  • Footwear and Clothing
  • Chicago, Illinois
  • Boots
  • 162
  • REVIEW RATING 5/5
Tidebuy - PLEASE CHECK RETURN AND SHIPPING POLICIES ON THESE OVERSEAS SITES
1 of 2

I too ordered quite a bit of products from Tidebuy. I would not expect to check if I had to pay shipping for defective items before ordering, but I should have. It is totally ridiculous for a company to send out defective merchandise and expect the customer to eat the cost! Why are these companies being allowed to scam US customers when companies over here in the US are held to certain standards... Read more

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  • Jan 09
  • Footwear and Clothing
  • Stratford, Ontario
  • Boots
  • 109
  • REVIEW RATING 4/5

On December 8th 2014 I ordered a pair of boots as of now January 9th 2015 I still have not received them. Have sent numerous emails to customer service and the only replies I get when I do get one is in Chinese when translated still makes no sense. Asked for tracking number as of January 5th they are still in Japan. I do not advise anyone to purchase from this company as I think all they want is... Read more

Was this review helpful? 0 0

  • Jan 09
  • Footwear and Clothing
  • Sudbury, Suffolk
  • Boots
  • 237
  • REVIEW RATING 5/5

I ordered a pair of boots from this company for my son's girlfriend for Christmas in a size 6 (39). Paid via paypal and never opened an account. Boots arrived 3 weeks after ordering. Shoe box arrived size 6 but the boots inside were a size 4. I immediately set up a dispute for a refund with paypal, which Tidebuy refused to honour. Tidebuy requested pictures of the boots and the box which I then... Read more

Was this review helpful? 1 0

  • Jan 07
  • Online Shopping
  • Pottstown, Pennsylvania
  • Online Order
  • 130
  • REVIEW RATING 4/5

DO NOT order from this scam site! I ordered from them and what I received was HORRIBLE!!!!! quality and horrible customer service! As well as being cheated with pricing I paid for the advertised expedited shipping and received the order two weeks after the estimated arrival date. When I contacted the company asking for a refund they denied the refund and told me to " please just keep waiting" and... Read more

Was this review helpful? 0 0

  • Jan 06
  • Online Shopping
  • Dress
  • 94
  • REVIEW RATING 4/5

I had bought a dress in the right size, but the sleeves were much too straight (like 1 or 2 sizes smaller). Also I did't like the material and quality and it didn't fit very well. No communication possible! Several mails from me to the support, from the support to me. In the end they even wanted me to take a photo of the dress, although I wrote that it is not damaged. I sent the photo and... Read more

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100% FULL

  • Dec 29, 2014
  • Online Shopping
  • Southampton, Southampton
  • Online Order
  • 309
  • REVIEW RATING 5/5

I bought quite a lot items from Tidebuy and I paid GBP £ 126.89. When I received the parcel, I found there was not a single item as the same as what is showed on their website! Obviously, all the good comments are fake on their website and all the items I bought from Tidebuy are different from the pis! I contacted them and they said it is ok to refund me the whole price. Then I returned all my... Read more

Was this review helpful? 1 4
  • From mobile
  • Tidebuy
  • Dec 23, 2014
  • by anonymous
  • #574057

It's false, tidebuy is scam, they take your money and send you nothing. Do not order from it, I will make sure I spread the word, amd call bbb Add comment

  • From mobile
  • Tidebuy
  • Dec 18, 2014
  • by anonymous
  • #571574

I've ordered boots they took my money I have no boots and the number online you can't call it says it's not working I'm so Pissed. Add comment

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