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1.5 Based on 72 reviews
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  • Customers like
    • Fast delivery 2
    • Prices 2
    • What i thought i bought 2
  • Customers don't like
    • Horrible customer service 11
    • Horrible return policy 7
    • Poor product 6

I purchased three dresses a more than a month ago and have not receive a full refund. The items were returned to an address I was provided from a customer service rep and have not heard anything. I have left several email messages with only a couple of responses. I am very upset about this and will never do business with them again. I was hoping someone from the company would have reached out to me about this issue. I wish I would have read the... Read more

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  • From mobile
  • Jun 13
  • #864970

Don't buy here. Chinese junk and the return and refund policy is a fake. Better to throw your money away than to buy here

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  • From mobile
  • Jun 12
  • #864287

DO NOT ORDER FROM HERE! Nothing about this company is good

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  • From mobile
  • Jun 07
  • #861453

*****DONT BUY FROM TIDE BUY THEY HAVE HORRIBLE CUSTOMER SERVICE!!! THEY ARE RUDE. THEY HAVE A RETURN POLICY THAT IS A JOKE AND DONT MAKE ANY CONSIDERATIONS FOR SPECIAL ISSUES THAT BRIDES MAY RUN INTO WHILE PLANNING A WEDDING. DONT WASTE YOUR MONEY!!!!****

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  • From mobile
  • Jun 07
  • #861449

*****DONT BUY FROM TIDE BUY THEY HAVE HORRIBLE CUSTOMER SERVICE!!! THEY ARE RUDE. THEY HAVE A RETURN POLICY THAT IS A JOKE AND DONT MAKE ANY CONSIDERATIONS FOR SPECIAL ISSUES THAT BRIDES MAY RUN INTO WHILE PLANNING A WEDDING. DONT WASTE YOUR MONEY!!!!****

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I ordered a wedding dress from Tidebuy International for $170.71. It only took a little over month to arrive which is normal considering the dress came from China. When I opened the package I noticed immediately there were many threads that were already coming off of the dress. I unfolded the dress only to find that there was a basketball sized YELLOW stain on my white wedding dress. The quality of the material was horrid. It looked more like a... Read more

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  • From mobile
  • May 19
  • #850598

how can i return the item back .getting wrong size dress .please email me back tell me what to do

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i want to return the dress .iwas not the right size but there no one get back to me it has been 3 week now. please have someone email me back .my email myhien30@gmail.com. thank you

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  • From mobile
  • May 13
  • #847270

The bad out weighs the good in complaints. I was considering placing an order, but I'll pass on cheap and go for getting my money worth. Thanks but no thanks China

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People, I am highly suggesting everyone NOT to buy anything from Tidebuy or TBDress, this company is a scam. If you want to take risk of your money and you will know if you tried to order a product from them but don't expect that they will return your money back if you are not satisfied with their products because no matter what, they will never ever return your money. So think about it before you click and buy anything from them. Read more

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